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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Maywood, California

About this job

Sodexo has an excellent opportunity for an experienced Marketing Retail Operations Manager to implement and support cafe promotions and marketing plans for Loyola University Medical Center a 485 bed acute care hospital located in Maywood, IL. In this retail/marketing focused position you will be be results-driven and will work with guidance and complete assignments from the District Manager and General Manager for their Cafe and Retail food service areas. The selected candidate will utilize the Health-care Marketing Plan to implement and monitor toward targets in sales and customer transaction growth.

Key project function for the following will be required: Competitive Analysis; HALO System Analysis; Customer Intercept Surveys; Population Trend Analysis; Cafe Sampling and Declining & Inclining Balance Programs. Additional projects will include: Payroll Deductions; Frequency Programing; Loyalty Initiatives; maintaining the Cafe Events Calendar; Cafe-specific promotions and monitoring system and progressive activities toward target achievement. Additional responsibilities will include: cash management, some HR functions, training and supervision of staff.

The successful candidate must possess at least 3 years food retail /marketing operations experience and be versed in using data and metrics to monitor baseline and progress of actions, have excellent verbal and written communication skills, an understanding of and working experience with social media as well as a commitment to service excellence. A working knowledge of Sodexo's Mindful program is a plus, but not required.

Please visit our Network with Us page. Become a member of Sodexo Careers LinkedIn group at http://www.linkedin.com/groups/Sodexo-USA-Careers-44261/about

In Sodexo , patients and residents are the heart of everything we do and we welcome you to join our team with this opportunity.

Position Summary

Directs all retail operations at a large single or multi site account/unit. Drives revenue, profitability and quality of retail business while enhancing and ensuring standards are met at all times. Plays a key role in the implementation and evaluation of product/service offerings, brands and/or in-house signature and national brands Maintains cash control and payroll records. Maintains customer satisfaction and good public relations. Senior-most person assigned to client account reporting to District Manager (DM) or Resident District Manager (RDM).

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Functional Experience - 2 years of experience in retail operations

Sodexo will require a background check and may require a drug screen for this position.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer

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