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Hours Full-time, Part-time
Location Columbia, MD
Columbia, Maryland

About this job

Headway Workforce Solutions and Woops Macarons & Cookies are now seeking top notch talent for the role of Part-Time Retail Store Manager! French macarons are delicious, trendy and innovative treats that appeal to various shoppers across the country. Woops is a vibrant and innovative company that believes that desserts are special. A Pop-up shop that started in the heart of Manhattan is looking to share its love for delicious artisanal pastries from around the world in a mall near you.

Our Store Managers are results driven individuals who will be responsible for the overall store management. They are natural born leaders that love to enhance customer satisfaction, meet sales goals and develop a team of success oriented people effectively. As a Part-Time Retail Store Manager, you will…
  • Recruit, interview, hire, and train all associates.
  • Initiate training and adopt all company training procedures
  • Control Labor and Food Costs P&L
  • Be a driving force in Sales Achievement and Maximizing store potential
  • Assure proper money handling techniques are used in keeping with company policies and procedures
  • Understand and Demonstrate effective product knowledge of Woops macarons and cookies
  • Direct and oversee the activities of the store to ensure efficient leadership in all aspects of the operation
  • Complete all new hire paperwork, payroll transmittals and timesheets and submits on a timely basis.
  • Maintain a high level of customer satisfaction by resolving guest requests and complaints in a prompt and courteous manner
What We Need From You:
  • High school diploma or equivalent
  • Experience managing or supervising employees in the retail, sales or customer service industries.
  • A burning desire to engage in a marketplace to share the passion of delicious Artisanal Macarons and Cookies.
  • A strong passion for people, service and specialty foods!
  • Excellent communication and interpersonal skills.


ServSafe Certification may be necessary to obtain depending on the market.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.