Office Assistant

Home Instead Senior Care is looking for a top notch individual to join our office team this holiday season. We are currently looking for someone to assist us with the many functions of our busy office environment on Tuesdays, Wednesdays and Thursdays from 9-5. While this employment will initially be seasonal, there is a strong possibility that the right person could end up with a more permanent opportunity. Compensation is $10/hr.

Our office is located in Chapel Hill near the Eastgate Shopping Center. We are seeking an Office Assistant for immediate hire for the following job responsibilities:

• Speaking with clients, potential clients, and their families in a professional, courteous, and empathetic manner.
• Assistance coordinating schedules between clients and our family of CAREGivers.
• Acting as a welcoming receptionist by greeting and helping clients, potential CAREGivers, and visitors that walk into our office.
• Utilizing email, electronic calendars, instant messaging, Microsoft Office Products, Adobe Products, and other software to efficiently handle administrative tasks associated with managing busy office environment.
• Taking the initiative to create a professional, presentable and warm office environment.
• Properly entering information in our operations system.
• Managing the schedules of several staff.
• Following set procedures for handling different situations which arise.
• Multitasking in a busy office environment.
• Running errands as needed. This may include without limitation post office trips, bank trips, lunch pickups, shopping trips, and trips to introduce CAREGivers.
• Maintaining attention to detail for our important client matters.
• Reporting client and business concerns to appropriate supervisor.
• Adhering to all company policies and procedures.
• Assisting with holiday marketing efforts and events.

The ideal candidate will have a tremendous phone disposition, be a self starter, flexible in a variety of different work domains, able to learn quickly, and will have a working knowledge of the home care industry. All candidates must have reliable transportation, a valid driver’s license, and at least 1 year of customer service experience. The position is expected, assuming continued growth of the business, to prepare the person for additional responsibilities and growth.

Starting salary is $10/hour and the expected work schedule may vary but is expected to be Tuesday, Wednesday and Thursday from 9-5. The start and end time is somewhat flexible, but is emblematic of a typical work day. Additional on-call responsibilities may be given depending upon capability and will be compensated in a varying manner.

Preference will be given to the following individuals: (1) Individuals with a strong personal connection to CAREGiving; (2) Individuals with previous office experience.

Job Type: Seasonal

Salary: $10.00 /hour

Local candidates only:

Required experience:

• Customer Service Experience of 1 year : 1 year

Required license or certification:

• Drivers License

Required education:

• High school or equivalent