Customer Service Coordinator - Full-time / Part-time

A client of ours in the Blue Ash, OH area is currently seeking a customer service Coordinator. They are looking for someone to work with the sales team, project managers and the warehouse On a day-to-day basis, this person will be responsible for the following:

• Provide direct sales assistance to regional managers and sales managers for promotions, sales programs and account management.
• Coordinate sales projects to insure on time delivery and installation of customer specific product as defined by sales.
• Prioritize requirements provided by customers and sales
• Quote specific programs and/or lighting projects (they will have a sheet for quotes/pricing for accounts and the project information) and follow up on quotes with potential customers.
• Prepare and update project/program/account spreadsheets
• Issue and receive installation purchase orders.
• Work with Sales on defining new and managing current product programs.
• Interact with customers to develop and approve technical, mechanical, and lighting design layouts - conduct project drawing take-offs as required (will be trained on this aspect)
• Assist in forecast reporting with Sales, Marketing and Operations to assure proper inventory and project close-

To be considered for this position, candidates must have the following qualifications:

• 3-5 Years of Customer Service experience within a manufacturing environment. Commercial lighting experience is highly preferred.
• Experience working with JD Edwards or a similar software system (AS 400, SAP, Oracle)
• Proficient with Microsoft Word, Excel, and Outlook. They must be familiar with document management and imaging because they are paperless.
• Excellent written and verbal communication skills
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals.
• Must be very team oriented and good working with others. Must be thick skinned and able to handle pressure.
• There is a lot to learn in this role, and they must be able to learn quickly

About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.