Director of Patient Access, North Shore Hospital - Manhasset, NY

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) Optum360 is a dynamic new partnership formed by North Shore Long Island Jewish and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage all our resources to bring financial clarity and a full suite of revenue management services to health care providers nationwide.
  
We are seeking a Director of Patient Access to lead the team at North Shore University Hospital, a large tertiary hospital in Manhasset, NY and a key facility within the North Shore-LIJ Health System. This is a full time position reporting to the AVP, Regional Patient Access and responsible for the facility 24/7, requiring involvement at almost any time of the day and weekends. The Director of Patient Access plays a key role in the organization and the operations of the facility and serves as the liaison between Optum360 and the facility.  
Primary Responsibilities:

Overseeing the operations of Patient Access functions  
Integrates the hospitals functions with primary functions, procedures, improves department performance
Manages and supervises Managers, Supervisors and staff; Selecting staff that has the qualifications and experience to perform an assigned job; Orienting and mentoring staff to assure high levels of performance; Providing ongoing and annual feedback on performance; Assuring adequate coverage at all times
Ensure Patient Access compliance policies are met and maintained
Maintain budget and financial clarity while providing revenue management
Builds and maintains productive inter- and intra-departmental work relationships to support the hospital and assure optimal operations 
Ensures the development, update, and maintenance of departmental policies and procedures
Performs related duties, as required 
 

Required Qualifications:   


Undergraduate degree or equivalent experience  

Minimum of 5 years of experience within a Patient Access Department  

Minimum of 5 years of Management/Supervisory experience in Patient Access  

Financial / Budget management experience  

Proficient in Microsoft Office  

Preferred Qualifications:  


Strong interpersonal skills needed to facilitate encounters with patients, staff, nurses, physicians, etc.

Ability to handle many situations simultaneously and to exercise sound judgment  
Extensive knowledge of PC software (Excel, Access) 

Advanced communication skills, and the ability to lead a multitude of people with diverse responsibilities
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world?s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 
Job Keywords: Director, Patient Access, Supervisor, Manager, financial, budget, North Shore, North Shore University Hospital, Manhasset, NY