Client Service Rep.

Aerotek is currently hiring Customer Service Rep's for a four-month project in Louisville. This position will consist of handling phone calls from customers and clients regarding finanical questions.

Job Duties:

* Serves customer by completing enrollments, responding to requets and troubleshooting customer questions

* Work directly with customers via telephone

* Respond promptly to customer inquiries

* Handle and resolve customer compliants

* Obtain and evaluate all relevant information to handle product and service inquiries

* Process orders, forms, applications and requests

* Direct requests and unresolved issues to the designated resource

* Keep records of customer interactions and transactions

* Record details of inquiries, comments and complaints

* Record details of actions taken

** Expedites the resolution of customer problems and complaints

Job Requirements:

* One-two year customer service experience

* Experience dealing working with customer via phone and email

About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy.