Pool Operations Manager - Jackson Lake Lodge - Summer Seasonal

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Do you love working in food & beverage, but miss working outside? Do you strive to deliver superior customer service to all bar guests? Are you interested in working and living in Grand Teton National Park? Are you looking for an Experience of a Lifetime? If you answered, “Yes” to these questions, this position is great for you!

The Pool F&B and Operations Manager oversees all aspects of the Jackson Lake Lodge pool facility and is responsible for supervising the Pool Snack Bar and the Pool Bar-B-Q, informing Pool Attendants & Servers  of specific rules, regulations and procedures concerning the pool, scheduling Pool Attendants and Servers

Additional responsibilities include, but are not limited to:

• Handle minor guest complaints regarding pool and report these to the Departmental Manager.
• See that all persons entering pool area are properly registered at the desk.
• Must consistently provide legendary hospitality experiences to internal and external guests alike.
• Pass out and collect towels from guests.
• Overall pool and area maintenance: put on and take off pool covers, straighten out chairs and deck furniture and sweep the deck, sweep and vacuum the pools as necessary, clean the pool tile as needed, clean bathrooms and showers; replace paper towels and toilet tissue, keep deck area and back room clean and neat, coordinate pool chemical program with Engineering department, ensuring daily testing and documentation of pool chemicals are executed.
• Pick up bank from cashier and turn in at the end of the day; handle money, operate P.O.S. system, and prepare daily deposits.
• Utilizes ISO 9001 training manuals in the initial training of incoming personnel ensuring company policies, procedures, service standards, P.O.S. operations and assigned duties are performed correctly and effectively.
• Maintain inventory and order guides and prepares reports as needed, order all food and beverage items, receive and stores all items properly.
• Manage and promote responsible alcohol service as outlined in TIPS training.

The “must haves” for this position include:

• Minimum 2 years supervisory experience
• Excellent people skills
• Excellent communication skills
• Ability to work long hours and varied shifts
• Must be at least 21 years old

We prefer that you additionally have the following skills / experience, but it is not required:

• Point of Sale experience
• Knowledgeable in wine service
• Inventory management skills

Jackson Lake Lodge is the largest of all the eco-friendly resorts and operates 385 rooms, from the stunning suites in the main lodge to the cottage rooms that surround.  As the “eco-center” of Grand Teton Lodge Company, Jackson Lake Lodge offers activities galore. The lodge itself houses several Jackson Hole restaurants, retail shops, adventure outfitters, and a heated swimming pool.

Come capture the “Spirit of the Tetons” in one of the most photographed mountain ranges in North America. Our team returns year after year to ensure that our guests get the most out of our abundant wildlife, breathtaking views, hiking trails, fishing and much more. Grand Teton Lodge Company offers an amazing place to live and work, as well as free staff housing.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 116489