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Hours Full-time, Part-time
Location weston, Florida

About this job

Registration Rep

Reference Title

HR Use Only:

Hospital: Florida Hospital Non-Exempt

Facility: CC Florida Hospital Weston

Department: Admitting And Registration

Job Code: 000904

Pay Grade: 9

Schedule: PRN

Shift: Day/Evening/Night/Weekend

Hours: 3p-11:30p

Job Details:

Registers patients in a pleasant, professional and timely manner, being sensitive to guest services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and patient bill of rights. Handles all routine patients inquire related to the registration process. Insures all necessary demographic and financial data is obtained, and accurately documented in the ADT system. Identifies appropriate payer source for routing of revenue generated during the patient stay. Ensures that any pre-certification or authorization is obtained to meet individual payer payment authorization protocols.Registers patients with an emphasis on accuracy with regards to patient demographics and insurance information. Ensures verification functions are completed on walk in patients to ensure authorizations are obtained as needed and plan codes are entered accurately to ensure the financial success of the organization. Collaborates with co-workers and team members to identify patients with financial liability. Readily accepts work assignments in a positive manner. Performs work that is accurate, neat and consistent. Ensure that documentation is legible. Sensitive information including, but not limited to, patient records, charts, hospital documents and employee information is kept confidential without exception, according to HIPAA guidelines. Exhibits good communication skills. Speaks clearly, actively listens. Able to work with diverse populations (patient, staff, physicians) under difficult and stressful situations. Supports a team approach. Committed to customer service standards. Other duties as assigned.

EDUCATION: High School graduate or GED equivalent.

LICENSURE/CERTIFICATION/REGISTRATION: None required.

COMPLEXITY OF WORK: All employees are expected to meet the standards of performance outlined in the Organizational-Wide Competencies listed below as applied to the position: World Class Service Orientation: Includes attitude, behavior, interpersonal skill, and problem solving that enable an employee to respond to internal and external customer needs and expectations in a positive manner. Adaptability: Includes teamwork and flexibility needed to fulfill job responsibilities including adapting to changes in work environment and accepting supervisory feedback. Efficiency and Effectiveness: Includes quantity and quality of desired work, as well as organization skills necessary to perform successfully. Essential Job Requirements: Includes adherence to all relevant policies, procedures, and guidelines affecting the work environment, including maintenance of required competencies and communication skills. Supervisory Responsibilities (if applicable): Includes overall accountability for assigned work group relative to operational goals, personnel requirements, and budgetary constraints. NOTE: The above stated duties are intended to outline those functions typically performed by individuals assigned to this classification. This description of duties is not intended to be all inclusive nor to limit the discretionary authority of supervisors to assign other tasks of similar nature or level of responsibility.

REQUIRED EXPERIENCE: Customer Services, Hospital or Physician Office Registration, Insurance verification and authorization experience.

PHYSICAL REQUIREMENTS: Requires frequent walking from department to department: requires sitting at a workstation or desk; requires standing; work may include occasional pushing and/or pulling, lifting, and carrying objects weighing up to 20 lb., such as files, documents and computer printouts. Work requires finger dexterity and eye hand coordination to operate a computer keyboard at a moderate skill level.

PERSONAL PROTECTIVE EQUIPMENT: Follows Standard Precautions using personal protective equipment as required for procedures. MEDICAL STAFF APPROVAL: No

Category: Clerical/Administrative Support

HR Use Only: 260910808141