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in Hot Springs, VA

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Hours Full-time, Part-time
Location Hot Springs, Virginia

About this job

Location:

The Homestead

Our employees are what make The Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

Job Description:

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.

Responsibilities:

Complete knowledge of service time, menu and specials Prepare, deliver and serve orders using Moments of Service Inquire if additional service is needed Responsible for each check Pick up trays and tables Responsible for set-up, delivery and presentation of amenities Must consult with supervisor on any food pick up difficulty Attend all designated staff meetings and training sessions Complete any tasks and side duties assigned by manager Responsible for maintenance and cleanliness of room service areas Aid guests in locating other areas of the hotel (walk them to the destination if possible) Adhere to cash handling standards Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications:

Good communication skills both written and verbal Enthusiastic and friendly with a positive attitude Must have previous food and beverage experience in fine dining or hotel Room Service experience is preferred Must be able to work a flexible schedule including weekends and holidays Minimum high school diploma

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