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in Southlake, TX

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Hours Full-time, Part-time
Location southlake, Texas

About this job

The Service Rep - Parking Lot Attendant [PLA] provides

customer service through packaging and carrying out purchases for customers and

support in all aspects of customer service. Works well under immediate

supervision and some detailed verbal and written instructions. Basic skills in

procedures, techniques, materials, and/or equipment appropriate to area.

Responsibilities:

- Packages customer purchases in the correct and

efficient manner

- Assists customers in carrying out their

purchases

- Assists customers with product questions

- Engages the customer in appropriate discussion

regarding items they are purchasing, including discussion about: taste profile,

complimentary items/side dishes, suggested preparation techniques, etc

- May be required to return merchandise to

shelves

- Provides fast, efficient, friendly service

with a smile

- Ability to provide direction to CSA-s in the

parking lot

- Keep Baskets off of lot by nesting them in

corals and then bringing them to the front

- Ensure there are ample baskets at all

entrances for Customers to shop

- Assist Customers in unloading merchandise to

their vehicle and carry outs

- Ensure Sani-Wipes are available for Customers

to use

- Communicate issues in the parking lot to

Service Manager, and Director

- Ensure Kids Carts, Electric Carts, Infant

seats are clean and sanitary

- Ensure Electric Carts are charged and in

working conditions

- Responsible for providing water

- Walks parking lot, searching for abandoned

shopping carts

- Involve others when necessary to address

Customers needs

Requirements:

- Typically requires 0-2 years experience

- No prior experience or training required

- Ability to read and interpret documents such

as safety rules, operating and maintenance instructions, and procedure manuals

- Speak clearly and concisely

- Willingly adapt to shifting or competing

priorities

- Stay focused despite interruptions.

- Remain calm and reasonable in fast-paced

situations

- Follow accepted guidelines, rules, and

procedures in actions

- Good Customer Service skills

- Complete all necessary training courses/

modules

- Good communication and interpersonal skills

- Physical requirements: Lift and carry

moderately heavy loads - bend, kneel, reach, squat, push and pull

- Maintain a high level of productivity and

efficiency standards