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in Hot Springs, VA

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Hours Full-time, Part-time
Location Hot Springs, Virginia

About this job

Location:

The Homestead

Our employees are what make The Homestead what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

Omni Homestead's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

Job Description:

No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

Responsibilities:

Know and share information about the resort and its activities.

Assist guests with all needs that may arise in relation to their use of the ski area.

Maintain Omni standards for cleanliness and general appearance of the Ski Area.

Complete all points of sale with Guests and Members. Ski Lift Ticket Sales

Rental Equipment Sales

Tubing Ticket Sales

Season Pass Ticket Sales

Knowledge on daily Ski Operations Prices on lift tickets, rentals, tubing & lessons.

Booking procedure on ski/snowboard lessons & Tubing.

Perform all closing procedures at the end of each shift.

Qualifications:

Must understand how to properly charge Guest and Members during Point of Sale

General knowledge of Ski Area Operations offerings.

Knowledge of F&B offerings.

Understand how to properly book guests for tubing, lessons & snowmobile tours

General knowledge of Ski Area Operations

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