Director of Human Resources - Full-time

DEPARTMENT: Management

SUPERVISOR: CEO  

 

POSITION PURPOSE: 

This is a responsible supervisory position that involves administering human resources policies, programs 

and practices: including planning, organizing, developing, implementing, coordinating, and directing. 

Duties include formulating policies and procedures for the Human Resources Department and 

recommending policies and practices to senior management. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Develops and administers an effective recruitment program. 
• Prepares, recommends, and maintains records and procedures for controlling personnel transactions and reporting personnel data. 
• Designs personnel forms and directs the maintenance of personnel records by all departments.
• Serves as the Corporate Compliance Officer; oversees and implements ACV’s compliance with current HIPAA policies and procedures.
• Serves as Corporate Privacy and Security Officer; oversees and implements ACV security management program and ensures ACV’s compliance with the requirements of the HIPAA 

Security Rule and with all privacy-related legal and contractual requirements.  

• Serves as EEO specialist. 
• Proposes, publishes, and administers personnel policies. 
• Conducts wage and salary surveys. 
• Administers classification programs, which includes classifying and reclassifying positions, and writing job descriptions. 
• Accepts all applications and works with applicants and department heads; administers typing tests, spelling tests, etc., as required. 
• Processes all new employees and all change-of-status forms. 
• Maintains permanent personnel records. 
• Provides public information such as verifying employment. 
• Conducts orientation programs. 
• Coordinates grievance panel nominations, hearings, and activities. 
• Maintains affirmative action plan. 
• Coordinates benefit program. 
• Responsible for labor relations. 
• Monitors unemployment claims and assists departments with appeals. 
• Monitors performance appraisal programs. 
• Coordinates risk management program. 
• Coordinates safety programs. 
• Monitors workers' compensation claims and coordinates work between employee and insurance 
• carrier. 
• Maintains complete attendance records. 

KNOWLEDGE AND SKILLS 

General knowledge of the principles and practices of personnel administration; knowledge of sound 

techniques in all aspects of personnel management; knowledge of the organizations and operations of 

administrative programs; ability to develop long-term plans and programs and to evaluate work 

accomplishments; ability to apply and adapt practices and techniques to the special requirements of senior 

management; ability to establish and maintain effective relationships with other management staff, 

employees, and the general public; ability to present facts and recommendations effectively in oral and 

written form. 

EDUCATION AND WORK EXPERIENCE: 

Eight (8) years' managerial and supervisory experience in public or private personnel management; OR 

A bachelor's degree in personnel management, public administration, psychology, or education; and three 

(3) years' general experience in the HR field OR 

A Master's degree in Human Resource management or related Personnel/Human Resources field. 

Any equivalent combination of experience and training that provides the required knowledge, skills, and 

abilities. 

CERTIFICATES AND LICENSES REQUIRED: 

SHRM Certified Senior Professional (SPHR) preferred

COMPENTENCIES:

• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully. 
• Customer service—the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.  Has the ability to deal well with people and provide excellent customer services.
• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently. 
• Quality control—the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.  
• Must be detail-oriented.
• Quantity—meets productivity standards and completes work in a timely manner.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. Adaptable to situations requiring the precise attainment of set limits, tolerances or standards.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.  Must be able to handle confidential information professionally and ethically.
• Must be able to work well with  public, staff and co-workers.
• Encouraged to be active in continued education, career development, professional organizations and other venues in which to continue to learn and develop in the human resources field
• Other duties as assigned.

PHSICAL DEMANDS:

• To be able to lift up to 20 lbs.
• To be able to reach, bend, kneel and squat
• To be able to walk and stand on a repetitive and constant basis.
• To be able to use step stools.
• To be able to hear call system, pager signals and spoken English language.
• To be able to wear protective gloves supplied by the facility.
• To be able to be in contact with domestic pets.