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Front Desk Agent
| Hours | Full-time, Part-time |
|---|---|
| Location | 720 Eagleview Boulevard East Exton, Pennsylvania |
About this job
Welcome to the Hilton Garden Exton/West Chester
Conveniently located across from the expansive Eagleview Corporate Center, just off the PA Turnpike (I-76) at Exit 312, the welcoming Hilton Garden Inn Exton/West Chester hotel is near many of Chester County’s most successful business campuses, including Bentley Systems, West Pharmaceuticals and Fox Rothschild. Guests can enjoy easy access to sports venues such as Iceline, the United Sports Training Center and the YSC Sports Center. Visit nearby attractions including QVC Studio Park, Exton Square Mall, the Valley Forge National Historical Park and downtown Philadelphia, or take a scenic drive to Amish country in Lancaster, PA.
Job Description
The Hilton Garden Inn Exton/West Chester has an opening for a Front Desk Agent. The Guest Service Agent is responsible for performing a variety of customer service focused duties to facilitate a positive experience for our guests. Included in the Guest Service Agent's responsibilities are: checking-in and checking-out procedures, providing assistance to guests by answering questions and offering recommendations. Meeting and exceeding guests expectations by problem solving any unexpected travel changes. The Guest Service Agents are a liaison between the guest and the hotel.
Requirements:
Prior experience in a hotel guest service or front desk position. Upbeat personality, strong customer services skills, team player mentality.
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