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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Westfield, MA
Westfield, Massachusetts

About this job

Aaron's has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what's right; treating every individual with respect, compassion and integrity. We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally. Aaron's provides a fun and positive environment for our associates and a place where building relationships with our customers is key! As a Delivery Manager, you'll serve as Aaron's ambassador, upholding our commitment to excellence by working directly with a team of Delivery Drivers. As an Aaron's Delivery Manager, the difference is personal and your ability to build strong relationships with customers is critical to our success. Connect with Aaron's today and see what we have to offer! Job Duties Manage Customer Deliveries Manage and maintain the full aspects of a fleet of 20 vehicles (Maintenance, Fuel, service, etc) Ensure all merchandise is clean and in operating condition by performing routine audits. Ensure delivery schedule are followed Partner with corporate Driver Compliance Dept on D.O.T Renewals, Random Drug Testing and Accident Investigations. Public/customer relations with regards to “Safe Driving” calls Customer Service (store Deliveries, damages, service merchandise, unloading performance) Backhauling Driver Logs (training, completion, accuracy, violations, collection, retention, reporting) Delivery records (Completion, accuracy, collection,, retention) Service Center liaison (tracking, security, packaging, damages) Fleet & Product security Fulfillment Center security Driver Payroll & Benefits Expense Management (P&L Delivery Cost Management, Driver Expenses) Job Requirements Position routinely requires lifting, loading, and “dollying” heavy merchandise Maintain professional appearance Good communication skills Previous fleet maintenance & repair management experience Previous driver supervising experience Good computer skills Safety training experience As a Delivery Manager at Aaron's, you will have access to a comprehensive benefits package that includes: Paid time off including vacation days, sick days and holidays Bonus & commission opportunities Five day work week, Sundays always off! Medical, dental & vision insurance 401(k) plan Life insurance Disability benefits A drug screening and criminal background investigation with job performance reference check are also required. Aaron's is an Equal Opportunity Employer