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Stewarding Manager - Higher Education - Boston University - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | boston, Massachusetts |
About this job
Overview:
About Aramark
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Responsibilities:
About Higher Education
When it comes to on-campus dining, facilities services, sport arenas and conference center services, Aramark is the real head of the class. Partnering with close to 600 colleges and universities throughout the United States, we strive to provide the best residential, retail, and catering options, service and facilities for students, faculty and administrator. Our programs are second to none in their innovation, excellence and results. As part of our commitment, we are determined to build and develop the best team of professionals in the industry - people who aren't afraid of spearheading change, who know how to lead and who appreciate endless opportunity.
Report to: Senior Production Manager
Purpose for the Position:
Manage the stewarding team to ensure all catered events are prepared, delivered, setup and picked up in a timely, organized, and professional manner; working in coordination with catering and the production/kitchen team.
Responsibilities:
Operate all vehicles in accordance with to Boston University guidelines, and maintain that all stewards do the same. Responsible for vehicle maintenance in coordination with BU Trucking. Maintain cleanliness of company vehicles. Must pass annual employee driving back ground check. Write daily catering delivery schedules, ensuring seamless timing and customer satisfaction. Delivery of events promptly and in their entirety, at the time and location specified on the event sheet. Conduct bi-annual catering smallwares inventory in conjunction with catering departments. Contact with the customer on site, striving to meet their requests and exceed their expectations. Proper communication with the sales team regarding additions that clients make to orders, or items that were forgotten. Provide lists and account for all pick-ups the day of the delivery. Stewards are responsible to make the necessary pick ups for events they delivered as well as any others assigned by the stewarding manager. Stewards are expected to account for all equipment delivered to a site, and report any missing or broken equipment to the Stewarding Manager. Follow up with stewarding team to ensure organization, restocking, and cleanliness of the Stewards' area as per the cleaning schedule. Follow all guidelines, policies, and instruction completely. Working hours are according to catering needs and may change from day to day. Managing 8-10 drivers
Tuesday -- Saturday schedule
ServSafe certification preferred.
Qualifications:
Bachelor's degree (and/or requisite industry and management experience). Minimum of two years operational experience in a hotel/banquet setting required. Current ServSafe and TIPS/TABS certification required.
Apply:
About Aramark
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Responsibilities:
About Higher Education
When it comes to on-campus dining, facilities services, sport arenas and conference center services, Aramark is the real head of the class. Partnering with close to 600 colleges and universities throughout the United States, we strive to provide the best residential, retail, and catering options, service and facilities for students, faculty and administrator. Our programs are second to none in their innovation, excellence and results. As part of our commitment, we are determined to build and develop the best team of professionals in the industry - people who aren't afraid of spearheading change, who know how to lead and who appreciate endless opportunity.
Report to: Senior Production Manager
Purpose for the Position:
Manage the stewarding team to ensure all catered events are prepared, delivered, setup and picked up in a timely, organized, and professional manner; working in coordination with catering and the production/kitchen team.
Responsibilities:
Operate all vehicles in accordance with to Boston University guidelines, and maintain that all stewards do the same. Responsible for vehicle maintenance in coordination with BU Trucking. Maintain cleanliness of company vehicles. Must pass annual employee driving back ground check. Write daily catering delivery schedules, ensuring seamless timing and customer satisfaction. Delivery of events promptly and in their entirety, at the time and location specified on the event sheet. Conduct bi-annual catering smallwares inventory in conjunction with catering departments. Contact with the customer on site, striving to meet their requests and exceed their expectations. Proper communication with the sales team regarding additions that clients make to orders, or items that were forgotten. Provide lists and account for all pick-ups the day of the delivery. Stewards are responsible to make the necessary pick ups for events they delivered as well as any others assigned by the stewarding manager. Stewards are expected to account for all equipment delivered to a site, and report any missing or broken equipment to the Stewarding Manager. Follow up with stewarding team to ensure organization, restocking, and cleanliness of the Stewards' area as per the cleaning schedule. Follow all guidelines, policies, and instruction completely. Working hours are according to catering needs and may change from day to day. Managing 8-10 drivers
Tuesday -- Saturday schedule
ServSafe certification preferred.
Qualifications:
Bachelor's degree (and/or requisite industry and management experience). Minimum of two years operational experience in a hotel/banquet setting required. Current ServSafe and TIPS/TABS certification required.
Apply:
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