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Appliance Specialist
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | san antonio, Texas |
About this job
General Description
Appliance Specialist
Job Purpose Position Description:
Are you ready to be part of something new and exciting at JCPenney? The Appliance Specialist might be the perfect fit for you! The Appliance Specialists are responsible for driving sales and profit by creating an outstanding customer experience through a combination of in--depth product knowledge, a passion for customer service, building clientele and achieving individual sales objectives.
Responsibilities:
Educate Customers/In store Demonstration Proactively interacts with customers in a friendly manner, determines customer needs, provides recommendations, and assists customers in making decisions about desired products and services to support the sale. Informs and demonstrates to customers key product features and benefits applicable to the customer's needs in order to build interest in the merchandise/brand and to build clientele.
Learning Environment -Accumulates and applies the appropriate knowledge and expertise through continuous learning and self development in order to provide an outstanding customer experience
Shares knowledge of products and/or trains associates on the features and fashion of the product to enhance team performance
Product Presentation Ensure products are displayed according to JCPenney's standards
Replenishment Partners with other associates to replenish department and/or takes personal action to maintain accurate merchandise displays
Skills & Characteristics
Solves Problems - Uses information, experience and knowledge to develop quality answers and plans to challenges and issues; actively looks for ways to help satisfy the needs of the customer; is a continuous learner and pursues a high standard of performance
Service Oriented- Gives full attention and consideration to the needs of others/customers, listens well and seeks to understand another point of view to help find the best solution or outcome; communicates clearly and effectively; Provides helpful assistance to others/customers
Detail Oriented - Gives careful attention to details and ensures all processes are complete.
Outgoing - Enjoys interacting and/or talking with people.
Passion for Retail - Genuinely loves working in a retail environment.
Engaging Exhibits warmth and friendliness, and develops rapport with others quickly.
Influence Speaks with confidence, in an assertive manner that can sway an individual's or group's actions.
Passion for Product-Proactively seeks out new information from all relevant sources to magnify expertise.
Preferred Qualifications
- High school diploma or equivalent
- Experience with computers and web-based systems
- 3 + yrs. of customer service sales experience in a fast-paced retail environment
Job Title: Appliance Specialist
Location: San Antonio, TX, United States - Rolling Oaks Mall 6909 N Loop 1604 E
Job ID: 1029959
J.C. Penney Company Inc.
Plano, Texas
Appliance Specialist
Job Purpose Position Description:
Are you ready to be part of something new and exciting at JCPenney? The Appliance Specialist might be the perfect fit for you! The Appliance Specialists are responsible for driving sales and profit by creating an outstanding customer experience through a combination of in--depth product knowledge, a passion for customer service, building clientele and achieving individual sales objectives.
Responsibilities:
Educate Customers/In store Demonstration Proactively interacts with customers in a friendly manner, determines customer needs, provides recommendations, and assists customers in making decisions about desired products and services to support the sale. Informs and demonstrates to customers key product features and benefits applicable to the customer's needs in order to build interest in the merchandise/brand and to build clientele.
Learning Environment -Accumulates and applies the appropriate knowledge and expertise through continuous learning and self development in order to provide an outstanding customer experience
Shares knowledge of products and/or trains associates on the features and fashion of the product to enhance team performance
Product Presentation Ensure products are displayed according to JCPenney's standards
Replenishment Partners with other associates to replenish department and/or takes personal action to maintain accurate merchandise displays
Skills & Characteristics
Solves Problems - Uses information, experience and knowledge to develop quality answers and plans to challenges and issues; actively looks for ways to help satisfy the needs of the customer; is a continuous learner and pursues a high standard of performance
Service Oriented- Gives full attention and consideration to the needs of others/customers, listens well and seeks to understand another point of view to help find the best solution or outcome; communicates clearly and effectively; Provides helpful assistance to others/customers
Detail Oriented - Gives careful attention to details and ensures all processes are complete.
Outgoing - Enjoys interacting and/or talking with people.
Passion for Retail - Genuinely loves working in a retail environment.
Engaging Exhibits warmth and friendliness, and develops rapport with others quickly.
Influence Speaks with confidence, in an assertive manner that can sway an individual's or group's actions.
Passion for Product-Proactively seeks out new information from all relevant sources to magnify expertise.
Preferred Qualifications
- High school diploma or equivalent
- Experience with computers and web-based systems
- 3 + yrs. of customer service sales experience in a fast-paced retail environment
Job Title: Appliance Specialist
Location: San Antonio, TX, United States - Rolling Oaks Mall 6909 N Loop 1604 E
Job ID: 1029959
J.C. Penney Company Inc.
Plano, Texas
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