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About this job

Overview:

This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail sales professionals convey a passion for our products and their customers, have an entrepreneurial spirit and represent the Sleep Number brand with the highest integrity.

Responsibilities:
  • Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”
  • Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up.
  • Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals.

Qualifications:
  • Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers.
  • Prior experience in a customer-facing role, preferably high-end sales.
  • A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times.
  • Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred.
  • Able to adapt and grow in a changing, fast-paced work environment.
  • Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment.
  • Motivated by a pay-for-performance compensation plan.
  • Ability to work a flexible schedule; typical retail hours to include evenings and weekends.
  • Must be authorized to work in the United States and able to demonstrate English language proficiency. Second language skills encouraged.
  • Minimum H.S. diploma or equivalent required. Additional education and training preferred.

Working Conditions / Physical Requirements
  • Ability to work a flexible schedule dictated by business needs; typical retail hours to include evenings, weekends and holidays
  • A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times
  • Ability to stand/walk up to 75% of a shift
  • Ability to lift up to 10 pounds frequently and lift up to 36 pounds occasionally
  • Occasional bending, squatting, kneeling and overhead reaching
  • Occasional climbing of a 10 ft. ladder for retrieving boxes and materials up to 30 pounds