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Hours Full-time, Part-time
Location Milwaukee, WI
Milwaukee, Wisconsin

About this job

Staff Management | SMX is looking for a Senior Account Manager to oversee our staffing and logistics operations in Milwaukee, WI. The Senior Account Manager is responsible for managing the onsite account teams and overseeing all staffing and employee operations. The Senior Account Manager is also responsible for all inbound operations and outbound operations of this logistics facility. Senior Account Managers must remain focused on the strategic leadership of the account while at the same time supervise day-to-day activities. Responsibilities include monitoring production and quality, recruiting, interviewing, hiring, coaching employees, meeting performance objectives and more.

Our exciting, fast-paced environment is a good fit for candidates with excellent multi-tasking skills. In this position, most of your time would be spent interacting with the client and employees, so exceptional communication and customer service skills are a must.

The typical schedule for this position is Monday through Friday from 12am to 9am, but you must be able to work outside of these hours when necessary.

What you'll do:

  • Managing day-to-day interaction with client, including daily information flow, problem solving, process improvements, reporting and direct management of the office team.
  • Provide immediate front line customer service to management team, associates and clients.
  • Make associate hiring and firing decisions.
  • Handle order requests and changes from client contacts.
  • Handle associate relations activities, communications, and investigations.
  • Manage the facility Recruitment Funnel by placing advertisements, interviewing and placing employees in the production floor.
  • Work on special projects and performance incentive programs to help meet operational goals.
  • Provide Site reports to Director Level such as forecasting, financial and trend analysis, recruiting, strategic planning and site action plans.
  • Manage the office budget.
  • Ensure compliance with contract related services, interviewing, orientations, payroll and invoicing.

What you bring to the table:

  • Minimum of High School Diploma/GED (Bachelor's degree preferred).
  • Fast pace Distribution/Logistics experience preferred.
  • Excellent Computer Skills (MS Office proficient, Excel, PPT and Word).
  • Strong client centered service delivery and impeccable client relation skills required.
  • Demonstrated verbal, written communication and presentation skills.

Does this sound like the opportunity for you? Apply Online:

http://staffmanagement.greatjob.net/jobs/EntryServlet?job=B91MS

Who We Are, How We Work:

  • Staff Management | SMX partners with Fortune 500 and mid-sized companies to deliver innovative staffing solutions with superior results across a multitude of industries and geographies.
  • Recruiting, hiring, training, managing, tracking and retaining thousands of temporary workers daily is what we do.
  • When a client outsources a workforce management program from Staff Management | SMX, a dedicated team works from within the client's facility to become fully integrated into the work environment.
  • We leverage our expertise in high-volume outsourced workforce management, our experience with leading VMS systems and our vendor-neutral management approach to ensure that you get the best-qualified candidate for the best rate.
  • As part of the TrueBlue Workforce Management Group, we offer clients a broad range of staffing and outsourced solutions. TrueBlue is the largest industrial staffing firm in the United States, connecting over 100,000 people with work each day, and recruiting over 250,000 full-time employees each year.

Staff Management | SMX provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Staff Management | SMX complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall and transfer, leaves of absence, compensation, and training.

Staff Management | SMX expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of