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in Wheat Ridge, CO

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Hours Full-time, Part-time
Location Wheat Ridge, CO
Wheat Ridge, Colorado

About this job

Hiring and Retention Manager
Home Instead Senior Care - North Denver Metro Area

COMPANY OVERVIEW:

Home Instead Senior Care's mission is to enable seniors to live happy, healthy, and independent lives in their own surroundings. Whether our clients live in their own homes, in retirement apartments, or in long-term care facilities, Home Instead Senior Care is currently providing millions of hours of senior services annually through a network of 1,000 franchise offices in 14 countries around the world.

We are looking for a Hiring and Retention Manager who will be based in our North Denver office.  The Hiring and Retention Manager will primarily be responsible for recruiting/talent acquisition and on-boarding of our CAREGivers. You will be an integral part of managing recruiting activities and building candidate relationships, often providing candidates with their first impression of Home Instead Senior Care. This is an excellent opportunity for someone looking to broaden their experience even without recruiting or HR experience!  This position will make a large impact in a small but dynamic office, which boasts a positive and supportive work environment. We are the largest and most reputable franchise network in the world for non-medical, in-home care - Home Instead Senior Care is a company you can be proud of. More info at www.HomeInstead.com/DenverNorth. Starting salary is approximately $35,000-$40,000 plus bonus opportunities, depending on prior experience level.

This posting is for a full-time position for those who live in the Denver metropolitan area.

EDUCATION/EXPERIENCE REQUIREMENTS:
  • High school graduation or the equivalent
  • Three years of related business experience or an equivalent combination of education and work experience may be considered
  • Must possess a valid driver’s license

IDEAL CANDIDATE:
  • Mature, self-confident, professional. Service minded and family values 
  • Outgoing, confident in public speaking
  • Willingness to manage large amount of paperwork, phone calls, and government websites
  • Detail oriented with ability to multi-task.   You're someone who is organized and understands the importance of proper and accurate documentation and managing the importance of prioritizing.
  • Computer proficiency.  Windows proficient with capability to quickly and easily learn new programs. 
  • Patient / supportive personality balanced with firmness
  • Clear written and verbal communication
  • Understanding of labor laws/regulations is a plus, but not required
  • Have a dependable car and a good driving record. You will need to use your car to fulfill the job requirements from time to time.

JOB OBJECTIVE:

The Hiring and Retention Manager recruits, screens, hires, and trains quality CAREGivers by managing community resources and our current caregiver pool with the following goals in mind:
  • Recruiting and seeking out quality recruitment mediums and resources
  • Ensuring that all documentation, I-9 form, W-4 Form, background and reference checks, drug screening, and employment-related information are complete and accurate
  • Maintaining positive relationships with community recruitment resources
  • Nurturing the relationships with our CAREGivers through positive interactions, a personal approach and listening to our employee needs
PRIMARY RESPONSIBILITIES (include but not limited to):
  • Effectively and efficiently manage and move all candidates through the hiring and training process
  • Schedule and conduct inquiries, and applicant interviews in an efficient and professional manner 
  • Develop and implement new recruitment strategies within the community to include career fairs and sponsored events
  • Schedule and conduct CAREGiver a portion of our orientation and training programs
  • Develop retention strategies that utilize CAREGivers' needs to promote CAREGiver tenure
 
SECONDARY RESPONSIBILITIES:
  • Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA.
  • Prepare and publish the monthly CAREGiver newsletter within the deadline.
  • Prepare and mail brochures and digital brochure links in response to service/CAREGiver inquiries.
  • Assist with the coordination of CAREGiver schedules on a daily basis with an emphasis on creating high quality matches and compatible relationships at the direction of the Scheduling Manager
  • Participate in J.D. Power and Associates Satisfaction Survey
 
KNOWLEDGE, SKILLS AND ABILITIES:
  • Must have an understanding of and uphold the policies and procedures established by Peak Home Care Inc. (dba an independently owned and operated Home Instead Senior Care franchise)
  • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Must have the ability to work independently, maintain the confidentiality of information, and meet deadlines
  • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
  • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
  • Knowledge of the senior care industry or caregiving experience is preferred
  • Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
  • Must have computer skills and be proficient in Windows Office, Excel, Word and the capability to become knowledgeable and proficient with additional essential office software programs 
  • Must have the availability to work the occasional evening or weekend event