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in Tucson, AZ

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About this job

We have a full-time opening for a Room Attendant.

Must be able to work various shifts per week.

  • Be authorized to work in the United States.
  • Must have reliable transportation.

Requirements

Our business is booming. Which is to be expected. After all, with a team like ours, success comes pretty easily. That's because our associates are -- hmm, how can we put this in a way that doesn't sound overly cocky -- the best on the planet.



We are, Texas Western Hospitality, a Dallas, Texas based hotel management company and we are seeking a Room Attendant for the Residence Inn Tucson Airport property.



Texas Western Hospitality, and managing partner Western International, own and operate over thirty select service, full service and extended stay hotels all carrying Marriott and Hilton flags. We currently operate hotels throughout Texas, Arizona, and North Carolina. We have several properties under construction which will open in the near future.



Primary Responsibilities: Thoroughly cleans and maintains hotel guest rooms and/ or other assigned areas in a timely and organized manner to ensure guest satisfaction, hotel sanitation, and hotel appearance.




  • Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.

  • Changes sheets, makes beds and vacuum in both stay over and check out guest rooms.

  • Dusts entire guest room including tables, night stands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.

  • Cleans all mirrors.

  • Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.

  • Reports needed repairs of unsafe conditions to supervisor.

  • Responds to requests from guests, supervisors or management in a timely and efficient manner.

  • Maintains linen cart and supplies neat and organized to department standards.

  • Maintains security of equipment, keys and supplies issued each day.

  • Reports lost and found articles to supervisor.

  • Replaces light bulbs

  • Transports trash and waste to disposal area.

  • Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.

  • Cleans rooms in accordance to specific brand and company minutes per room standard

  • Follows procedures for team cleaning and self-inspecting program.

  • Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.

  • Keeps maid station clean and organized, and makes rollaway beds.

  • Provides a professional image at all times through appearance and dress.

  • Follows company policies and procedures.