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Cross Functional Rep
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Hondo, Texas |
About this job
Business Unit / Department Mission: The Cross Functional Partners will be able to provide general customer service, production, packaging, stocking, rotation, and sanitation duties across a variety of departments.
ESSENTIAL FUNCTIONS AND PROCESS RESPONSIBILITIES (Other duties may be assigned as necessary)
-Performs the following duties in the service, center store, and perishables departments
-When not performing the Cross Functional Representative duties, will work on the Front End as a Checker
-Acquires knowledge of multiple departments and understands the processes and policies of each
-Builds, stocks, and maintains displays and fixtures
-Ensures compliance with departmental SOPs and store operating procedures to include Food Safety and Company Sanitation guidelines
-Assists with inventory control; loads, unloads, and moves product
-Slices, packages, labels, rotates, merchandises, culls, and prices product
-Provides excellent customer service and takes customer orders as needed
-Answers customer questions regarding products and assists them with selections
-Cleans and sanitizes sales floor, display cases, prep areas and equipment
-Uses suggestive selling techniques to meet customers- needs and build department sales
-Makes regular announcements to inform customers of product
-Has a flexible schedule that can accommodate shifts of different departments
-Properly handles and maintains the operation of all equipment
EXPERIENCE AND EDUCATION PREFERRED
-Must be 18 years of age
-High school diploma (or equivalent)
-6 months - 1 year of H-E-B Store Operations experience
-Good Customer Service Skills
-Reading and Writing Skills
-Communication/Interpersonal Skills
-Adaptability across a wide range of departments and skills
-Ability to work autonomously
-Computer systems knowledge (Symbol, ACR, Label Machine)
-Company Orientation
-Safety Training
PHYSICAL AND OTHER REQUIREMENTS
The essential all-encompassing physical requirements of the Cross Functional Rep include:
- Occasionally: sits, reaches overhead, reaches at floor, crouches, kneels, crawls, climbs stairs, climbs ladders
- Frequently: stands, walks, reaches at shoulder, reaches at knee, bends, stoops, squats, twists, pushes/pulls with arms, performs fine motor movements, shoulder abduction, cervical flexion, radial/ulnar deviation, wrist flexion/extension, lateral trunk flexion, thumb press
- Constantly: reaches at waist, pivots, grasps, pinches
- Must be able to demonstrate the ability to lift up to 95 lbs.
- Must be able to demonstrate the ability to manage in excess of 100 lbs.
- It is the responsibility of the individual partner to never lift beyond his/her own safe lifting limit. If the partner feels that an item is too heavy to lift, push/pull, and/or carry, the partner must: (1) break the box down into lighter/smaller, more manageable components, which he/she is comfortable with safely handling; (2) ask for assistance from another partner; or (3) ask for assistance from a manager.
While performing the duties of this job, the employee is:
- Occasionally exposed to: heat (non-weather) and loud noises.
- Frequently exposed to: wet and cold (non-weather) conditions/environment
- This work environment is one in which is fast paced and requires detailed work and precision.
- The environment also includes working with customers and being attentive to their needs.
Department Specific Physical Requirements:
Bakery
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: sits, reaches overhead, reaches at knee, reaches at floor, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements, shoulder abduction
- Frequently: stands, walks, reaches at shoulder, bends
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 50 lbs.
- Must be able to demonstrate the
ability to manage in excess of 70 lbs.
Cosmetics
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: sits, reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 45 lbs.
- Must be able to demonstrate the ability to manage in excess of 45 lbs.
Dairy
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 37 lbs.
- Must be able to demonstrate the ability to manage in excess of 83 lbs.
Deli
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks, stoops
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 86 lbs.
- Must be able to demonstrate the ability to manage in excess of 86 lbs.
Drug/GM
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 50 lbs.
- Must be able to demonstrate the ability to manage in excess of 50 lbs.
Floral
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, climbs ladders, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 54 lbs.
- Must be able to demonstrate the ability to manage in excess of 54 lbs.
Gas Station
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: stands, walks, reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, ,kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: grasps
- Constantly: sits, reaches at waist
- Must be able to demonstrate the ability to lift up to 40 lbs.
- Must be able to demonstrate the ability to manage in excess of 40 lbs.
Grocery
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 50 lbs.
- Must be able to demonstrate the ability to manage in excess of 76 lbs.
Market
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at knee, reaches at
ESSENTIAL FUNCTIONS AND PROCESS RESPONSIBILITIES (Other duties may be assigned as necessary)
-Performs the following duties in the service, center store, and perishables departments
-When not performing the Cross Functional Representative duties, will work on the Front End as a Checker
-Acquires knowledge of multiple departments and understands the processes and policies of each
-Builds, stocks, and maintains displays and fixtures
-Ensures compliance with departmental SOPs and store operating procedures to include Food Safety and Company Sanitation guidelines
-Assists with inventory control; loads, unloads, and moves product
-Slices, packages, labels, rotates, merchandises, culls, and prices product
-Provides excellent customer service and takes customer orders as needed
-Answers customer questions regarding products and assists them with selections
-Cleans and sanitizes sales floor, display cases, prep areas and equipment
-Uses suggestive selling techniques to meet customers- needs and build department sales
-Makes regular announcements to inform customers of product
-Has a flexible schedule that can accommodate shifts of different departments
-Properly handles and maintains the operation of all equipment
EXPERIENCE AND EDUCATION PREFERRED
-Must be 18 years of age
-High school diploma (or equivalent)
-6 months - 1 year of H-E-B Store Operations experience
-Good Customer Service Skills
-Reading and Writing Skills
-Communication/Interpersonal Skills
-Adaptability across a wide range of departments and skills
-Ability to work autonomously
-Computer systems knowledge (Symbol, ACR, Label Machine)
-Company Orientation
-Safety Training
PHYSICAL AND OTHER REQUIREMENTS
The essential all-encompassing physical requirements of the Cross Functional Rep include:
- Occasionally: sits, reaches overhead, reaches at floor, crouches, kneels, crawls, climbs stairs, climbs ladders
- Frequently: stands, walks, reaches at shoulder, reaches at knee, bends, stoops, squats, twists, pushes/pulls with arms, performs fine motor movements, shoulder abduction, cervical flexion, radial/ulnar deviation, wrist flexion/extension, lateral trunk flexion, thumb press
- Constantly: reaches at waist, pivots, grasps, pinches
- Must be able to demonstrate the ability to lift up to 95 lbs.
- Must be able to demonstrate the ability to manage in excess of 100 lbs.
- It is the responsibility of the individual partner to never lift beyond his/her own safe lifting limit. If the partner feels that an item is too heavy to lift, push/pull, and/or carry, the partner must: (1) break the box down into lighter/smaller, more manageable components, which he/she is comfortable with safely handling; (2) ask for assistance from another partner; or (3) ask for assistance from a manager.
While performing the duties of this job, the employee is:
- Occasionally exposed to: heat (non-weather) and loud noises.
- Frequently exposed to: wet and cold (non-weather) conditions/environment
- This work environment is one in which is fast paced and requires detailed work and precision.
- The environment also includes working with customers and being attentive to their needs.
Department Specific Physical Requirements:
Bakery
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: sits, reaches overhead, reaches at knee, reaches at floor, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements, shoulder abduction
- Frequently: stands, walks, reaches at shoulder, bends
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 50 lbs.
- Must be able to demonstrate the
ability to manage in excess of 70 lbs.
Cosmetics
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: sits, reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 45 lbs.
- Must be able to demonstrate the ability to manage in excess of 45 lbs.
Dairy
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 37 lbs.
- Must be able to demonstrate the ability to manage in excess of 83 lbs.
Deli
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks, stoops
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 86 lbs.
- Must be able to demonstrate the ability to manage in excess of 86 lbs.
Drug/GM
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 50 lbs.
- Must be able to demonstrate the ability to manage in excess of 50 lbs.
Floral
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, climbs ladders, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 54 lbs.
- Must be able to demonstrate the ability to manage in excess of 54 lbs.
Gas Station
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: stands, walks, reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, ,kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: grasps
- Constantly: sits, reaches at waist
- Must be able to demonstrate the ability to lift up to 40 lbs.
- Must be able to demonstrate the ability to manage in excess of 40 lbs.
Grocery
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at shoulder, reaches at knee, reaches at floor, bends, stoops, squats, crouches, kneels, climbs stairs, pivots, twists, pushes/pulls with arms, pinches, performs fine motor movements
- Frequently: stands, walks
- Constantly: reaches at waist, grasps
- Must be able to demonstrate the ability to lift up to 50 lbs.
- Must be able to demonstrate the ability to manage in excess of 76 lbs.
Market
The essential physical requirements of the Cross Functional Rep in this department include:
- Occasionally: reaches overhead, reaches at knee, reaches at
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