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in Benwood, WV

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Hours Full-time, Part-time
Location BENWOOD, WV
BENWOOD, West Virginia

About this job

Executive Director-150009E8 Job Management Primary Location United States-WV-WVBenwood Organization Redwood

Description Are you a strong business leader with passion and a track record of developing talent? Do you have success in developing and maintaining a high performance work culture with a commitment to high quality services while optimizing systems, processes and people to deliver sustainable profitability? Come join West Virginia’s eleventh largest employer – with over 2000 employees and revenues of $75+Million, we need a strong leader who can bring our operations to the next level of excellence. As Executive Director, you will provide the strategic direction for all operations throughout the state, ensuring strong financial management in providing the highest quality of services to the people we serve.

REM West Virginia is a partner of The MENTOR Network. Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services to adults and children with intellectual and developmental disabilities, acquired brain injury and other catastrophic injuries and illnesses and to youth with emotional, behavioral and medically complex challenges as well as their families. With ~30,000 employees serving ~26,000 people in 35 states, you'll have career opportunities from coast to coast.

Key Responsibilities:
• Effectively lead operations and quality for the state, ensuring the individuals we serve are cared for with the utmost quality, attention, and respect.
• Develop, implement and monitor key state wide business processes/policies to ensure optimal performance and manage risk.
• Responsible for the management of financial, quality and human resource performance of a state or state-wide service line utilizing key performance indicators and scorecards.
• Hire, develop and retain a strong management team.
• Develop and maintain a high performance culture.
• Implement core growth strategy to increase census, maximize utilization and occupancy percentages; respond to local requests for proposals to address payor needs; identify and participate in new program development initiatives; and identify potential acquisition partners.
• Manage relationships with local government authorities such as counties, regional centers and managed care contractors; implement strategy to foster relations with case managers and referral agents; participate in building relationships with local legislators and lobbies on behalf of individuals receiving services.
• Oversee quality improvement, coordinating Network standards, licensing requirements and individual consumer’s needs; and oversee incident reporting for the state or service line.
• Maintain regional compliance with Network and regulatory standards for clean, neat, and safe living and working environments; assure pleasant, age-appropriate, well-decorated home-like residential living environments; and direct regional maintenance program.
• Oversee development and implementation of state-wide or service line-wide health and safety programs for individuals receiving services and employees; direct supervision of nursing contracts and/or nurse supervisor as applicable.
• Ensure effective plans are in place to maintain and foster relations with individuals receiving services, families and guardians; oversee implementation of consumer satisfaction surveys. Implement enhancement plans as appropriate.
• Oversee regional implementation of incident management protocol; ensure timely incident reporting and corrective action; review trends; develop responses; at times, may assist with investigations.
• Maintain licensing and compliance for regional services and supports; oversee Network compliance plan and confirm timely and accurate documentation.


Qualifications Qualifications:

• Bachelor's degree required; Master’s degree preferred.
• Strong business acumen; data-driven management skills; results-oriented
• Minimum of 7-10 years of management/leadership experience within a large organization, ideally with a distributed workforce
• Demonstrated success with cultivating a strong team culture with accountability and developing talent
• Exceptional relationship management skills with an ability to establish rapport and credibility throughout organization and with external stakeholders
• Versatility in leading through others, strategically operate within the organization and the ability to move between the strategic vision and the day-to-day tactical needs.

What we offer:

• Competitive compensation/benefits package including 401(k), PTO and Holiday Pay
• Annual performance-based bonus plan
• A rewarding work environment with some of the best co-workers you could ask for
• Dynamic work environment, no day is ever the same as the next
• Advancement opportunities within our nation-wide Network

EOE/AAE

We have a great work environment and you’ll be surrounded with a strong and supportive team of peers, leaders and colleagues. When you join The MENTOR Network, you’ll make a difference every day and help to provide quality of life enhancing services to individuals across the country.

Come join our team of dedicated and caring professionals. Apply Today!

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