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est. per hour
Host/Tour Guide - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 5201 W. War Memorial Drive Ste 120 Peoria, Illinois |
About this job
The Host and Tour Guide at Flat Top Grill makes a big impression on the guest. The Host is the first and last person our guest contacts. The Tour Guide helps the guest create a flavorful sauce combination and assists in any questions the guest has to build the best creation. You will do whatever it takes to make sure the guest has an enjoyable and memorable experience. Fully paid Medical benefits offered to all qualified full-time employees.
You will learn the following Flat Top Grill objectives:
- Communicate in a positive manner
- Professional appearance and the well-groomed uniform
- Host Stand familiarity
- Greeting and seating our guests with a smile
- Calling a guest
- Restroom checks
- Invitation to return
- Correctly answering phones with enthusiasm
- Knowledge of Flat Top Grill’s culture, the establishment, menu pricing and directions
- Knowledge of Flat Top Grill’s sauce offerings and how the Fresh Food Line works
- Knowledge of allergy and dietary restriction offerings and procedures
- Interacting with guests
- Proper knowledge of how to use the wait sheet to quote properly
- Carryout procedures
- How to properly set a table
- Teamwork
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