Advanced Bike Mechanic - Kirkwood Mountain Sports - Bike Shop - PT - Summer Seasonal - Full-time / Part-time

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Our Bike Mechanics are responsible for assisting in store service operations, to expertly provide quality tune-ups and repairs, building bikes and offer a world-class customer experience, contributing to the success of the team and the entire company.

Responsibilities include (but are not limited to):

• Interface with the customer to assess service needs
• Inspect, repair, and service customers' bicycles
• Assist in generating bike and accessory sales
• Complete accurate work order paperwork and prioritize work orders in an expedient manner
• Serve as a knowledgeable resource to customers
• Demonstrate a professional standard of customer service
• Remain current on industry products and trends, and demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Communicate with store management to achieve a seamless customer experience and maximize profitability
• Act as a mentor, lead and trainer of other Associate: Bike Mechanics on your team
• Develop weekly bike repair parts/bike maintenance supplies lists for order
• Maintain a rental bike fleet of approximately 30 bikes
• Perform daily safety checks on every rental bike being rented

Qualifications:

• Minimum of 2 years bike mechanic experience in a retail store - required
• Previous experience with various bike components, service tools, and machinery - required
• Passion for cycling / bicycles
• Ability to build all levels of bikes from the box to a safe, ride ready bike - required
• Ability to stand and move in an active, team-oriented environment for extended periods - required
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
• Basic computer skills
• Commitment to exceptional customer service
• Previous leadership role experience - required
• Ability to work a  flexible schedule; including nights, holidays and weekends - required

Some of the benefits include:

• Excellent training and professional development
• Employee discounts at our retail stores; including bikes and parts
• Free  Summer Lift Pass to Vail Resorts

 

Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 119432