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Counter Sales Representative -SFO - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | san francisco, California |
About this job
General Responsibilities:
***AWESOME SALES AND CUSTOMER SERVICE POSITIONS AVAILABLE . $1000 Sign on bonus !!
($500 after the first 90 days and $500 after the first 180 days)
HERTZ CAR RENTAL AT SFO AIRPORT IS LOOKING FOR TOP SALES REPS WHO WANT TO EARN UNLIMITED MONTHLY COMMISSION.
EMAIL YOUR RESUME AND BEST DAY AND TIME TO DFREEMAN@HERTZ.COM
TO SCHEDULE INTERVIEW. WALK IN HOURS ARE:
WED-FRIDAY 10:00AM-3:00PM
ADDRESS:
HERTZ CAR RENTAL -- SFO CAR RENTAL FACILITY
780 MCDONNELL RD
SAN FRANCISCO, CA 94119
FIRST FLOOR ADMINISTRATIVE OFFICE - IF DRIVING PLEASE PROCEED TO THE HERTZ CAR RENTAL RETURN AND NOTIFY ATTENDANT THAT YOU ARE HERE FOR JOB INTERVIEW. IF TAKING BART OR PUBLIC TRANSPORTATION, PROCEED TO CAR RENTAL FACILITY FIRST FLOOR RENTAL COUNTER. NOTIFY COUNTER STAFF THAT YOU ARE HERE FOR JOB INTERVIEW
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.
Responsibilities:
Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner Resolve customer issues and concerns professionally using effective customer service techniques Effectively communicate and offer ancillary products and services to enhance customer's travel experience Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells Answer telephone calls in a timely manner in accordance with best practices and policy standards Liaise with various Hertz departments Achieve personal sales goals while supporting the goals of the team Answer questions and provide directions in a courteous and expeditious manner Qualify and process customer rentals with accuracy and attention to detail Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction Keep work area organized and free of clutter
Mandatory Requirements:
High School diploma or equivalent A minimum of one year of sales or customer experience in a high volume or service oriented environment Passion for customer service and attention to detail - Goes the extra mile Proven strong sales and closing skills and the ability to friendly, engaging manner Motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team 100% customer focus, with proven experience within a customer facing environment Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EEO/AA: Females/Minorities/Disabled/Vets
Options:
***AWESOME SALES AND CUSTOMER SERVICE POSITIONS AVAILABLE . $1000 Sign on bonus !!
($500 after the first 90 days and $500 after the first 180 days)
HERTZ CAR RENTAL AT SFO AIRPORT IS LOOKING FOR TOP SALES REPS WHO WANT TO EARN UNLIMITED MONTHLY COMMISSION.
EMAIL YOUR RESUME AND BEST DAY AND TIME TO DFREEMAN@HERTZ.COM
TO SCHEDULE INTERVIEW. WALK IN HOURS ARE:
WED-FRIDAY 10:00AM-3:00PM
ADDRESS:
HERTZ CAR RENTAL -- SFO CAR RENTAL FACILITY
780 MCDONNELL RD
SAN FRANCISCO, CA 94119
FIRST FLOOR ADMINISTRATIVE OFFICE - IF DRIVING PLEASE PROCEED TO THE HERTZ CAR RENTAL RETURN AND NOTIFY ATTENDANT THAT YOU ARE HERE FOR JOB INTERVIEW. IF TAKING BART OR PUBLIC TRANSPORTATION, PROCEED TO CAR RENTAL FACILITY FIRST FLOOR RENTAL COUNTER. NOTIFY COUNTER STAFF THAT YOU ARE HERE FOR JOB INTERVIEW
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.
Responsibilities:
Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner Resolve customer issues and concerns professionally using effective customer service techniques Effectively communicate and offer ancillary products and services to enhance customer's travel experience Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells Answer telephone calls in a timely manner in accordance with best practices and policy standards Liaise with various Hertz departments Achieve personal sales goals while supporting the goals of the team Answer questions and provide directions in a courteous and expeditious manner Qualify and process customer rentals with accuracy and attention to detail Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction Keep work area organized and free of clutter
Mandatory Requirements:
High School diploma or equivalent A minimum of one year of sales or customer experience in a high volume or service oriented environment Passion for customer service and attention to detail - Goes the extra mile Proven strong sales and closing skills and the ability to friendly, engaging manner Motivated to achieve and exceed targeted goals Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems Proficiency in English Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team 100% customer focus, with proven experience within a customer facing environment Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
EEO/AA: Females/Minorities/Disabled/Vets
Options:
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