Director of Clinical Services - Full-time / Part-time

This exciting position functions as the division's clinical lead responsible for quality, education and nursing services. The role will be responsible for the implementation of programs to improve patient quality outcomes by providing training, education, project management and support for the clinical teammates within the assigned division. This leadership role requires a engaging team leader who can manage a competent clinical team and influence operational partners for top clinical outcomes. The role will support a growing region of over forty clinics.

SUPERVISORY RESPONSIBILITIES:

Responsible for the overall management of the division's clinical services team. Supervises clinical services teammates within assigned division including the hiring, promotion, discipline, professional development, and discharge of teammates with approval from the DVP and People Services Manager as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

Quality

Drive positive DQI trends within the division

Participate in divisional CQI activities

Monitor and report on AOR investigation process within the division

Monitor implementation and report on company initiatives

Identify issues that require the establishment of clinical Policies and Procedures or recommend modification to existing policies and procedures

Data collation and reporting as requested

Education

Ensure that all new clinical teammates complete the appropriate DaVita Prep training program

Ensure the timely completion of clinical training

Identify specific training needs within the division and implement action plans

Direct the implementation of training materials/revisions from the national education team

Identify and communicate professional development needs and ensure a continuing education program is in place

Direct and provide on-going education support at the clinic level

Compliance/Regulatory

Ensure adherence to the DaVita compliance program

Ensure that DaVita's training programs meet or exceed federal and/or state requirements

Ensure that proper documentation is submitted when required to the appropriate regulatory agencies

Provide oversight of the audit process(s) to ensure regulatory compliance and consistency in approach

Assist in developing action plans and strategies for addressing deficiencies in partnership with operations management

Ensure division's compliance with all laws, regulations and practice guidelines that impact nursing practice

Management and Leadership

Ensure Right Person/Right Attitude/Right Job (RPRARJ) within Clinical Services Specialist and Clinical Trainer positions

Provide coaching and leadership including effective performance feedback to Clinical Services Specialists and Clinical Trainers

Ensure the team is providing support for and development of the clinical preceptors

Participate as a member of the Divisions Operations Management Team in development of strategic direction for division and ensure the development of outcome programs to support the direction

Participate in the divisional operations review process and provide reports with analysis as requested

Allocate resources according to divisional priorities

Develop a collaborative and unified team

Here is what you can expect when you join our Village:

A "community first, company second" culture based on Core Values that really matter.

Clinical outcomes consistently ranked above the national average.

Award-winning education and training across multiple career paths to help you reach your potential.

Performance-based rewards based on stellar individual and team contributions.

A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

MINIMUM QUALIFICATIONS

(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required):

Bachelor's degree or Degree in Nursing (and licensure in state of residence) or Advanced Degree in related field or equivalent experience.

Five years of nephrology experience required in a nursing, social work, dietician or related field.

Strong communication skills, both written and oral

Demonstrated ability to manage and mentor people

Ability to utilize resources to accomplish all key metrics

Demonstrated team building and coaching/mentoring skills

Demonstrated ability to prioritize and adapt based on changing priorities

Demonstrated ability to proactively identify and analyze issues in the workplace and identify and implement solutions collaboratively

In-depth understanding of facility operations and the roles of direct caregivers in mission accomplishment

Ability to seek creative solutions to the challenges of adult learning and education and continuing education

Proven strong leadership skills and the ability to collaborate across functions

Solid reasoning, critical thinking, problem solving abilities

Ability to delegate appropriately

Detail-oriented, yet able to drive projects forward

ESSENTIAL BEHAVIORS AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION:

Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in every day performance and interactions

Ability and willingness to coach, mentor, train, and develop teammates to provide continuous improvement in patient care

Passion for quality care and the individual team member's appropriate role in the provision of that care

Visionary with ability to plan and execute projects that impact mission, goals and objectives