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in Baltimore, MD
Front Desk Receptionist - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | baltimore, Maryland |
About this job
Four Seasons Hotels & Resorts have been ranked FORTUNE magazine's 100 Best Companies to Work for, every year since 1998... come and find out why! Four Seasons Hotel Baltimore is seeking a Front Desk Receptionist with experience providing exceptional service standards. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service.
Join a diverse and talented team in Harbor East Baltimore
Hugging the shoreline, with unmatched views across the water, Four Seasons Hotel Baltimore offers a chic, resort-like getaway in the heart of Harbor East, the city's hippest new district. Walk to great restaurant and shops and local attractions. Referred to as "the crown jewel of Harbor East" the Four Seasons Hotel Baltimore has 256 guest rooms including 45 suites.
The role of the Front Desk Receptionist
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Ensures the process of the guest checking in and out is completed in an efficient and friendly manner.
Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies.
Some Benefits Four Season Hotel Baltimore employees enjoy:
Competitive Salary & Wages Excellent Training & Development Complimentary Accommodation at other Four Seasons Hotels & Resorts Complimentary Dry Cleaning for Employee's Uniforms Complimentary Employee Meals 401(k) Retirement Plans
Miscellaneous
Work authorization in the United States required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Join a diverse and talented team in Harbor East Baltimore
Hugging the shoreline, with unmatched views across the water, Four Seasons Hotel Baltimore offers a chic, resort-like getaway in the heart of Harbor East, the city's hippest new district. Walk to great restaurant and shops and local attractions. Referred to as "the crown jewel of Harbor East" the Four Seasons Hotel Baltimore has 256 guest rooms including 45 suites.
The role of the Front Desk Receptionist
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Ensures the process of the guest checking in and out is completed in an efficient and friendly manner.
Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies.
Some Benefits Four Season Hotel Baltimore employees enjoy:
Competitive Salary & Wages Excellent Training & Development Complimentary Accommodation at other Four Seasons Hotels & Resorts Complimentary Dry Cleaning for Employee's Uniforms Complimentary Employee Meals 401(k) Retirement Plans
Miscellaneous
Work authorization in the United States required.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf