Starbucks Assistant Manager - Summer Seasonal

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company, re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Starbucks Assistant Manager is expected to lead by example. Supervising daily operations while providing the staff with the tools they need to succeed. Daily tasks involving safe audits, paper work, hand-crafting beverages, and utilizing Starbuck's evaluation tools. Upholding the highest of standards for guest service, sanitation, guest recovery opportunities and Starbucks standards. Assisting with front and back of the house stocking and inventory, ordering and scheduling when requested by management.

 

Responsibilities:

 

• Supervises daily operations. Responsible for opening, stocking, and closing the store while delegating team members.
• Knowledge and implementation of sanitation standards, Keystone Management Department (KMD) standards, and Starbucks standards.
• Sanitation: operates and maintains food safety standards, adheres to all regulations, and is able to train staff to those expectations.
• KMD: maintains professional conduct, adheres to all administrative regulations, and follows deadlines and direction from management and corporate.
• Starbucks: completes all required training, able to administer training to staff. Adheres to all dress codes, standards, and administration of duties.
• Ability to train employees in all areas of outlet, able to perform in all roles, assist manager in developing and maintaining standards, ability to enforce company/ Starbucks/ KMD rules on employees and be proactive in disciplinary issues.
• High level of interpersonal skills: able to work with other departments productively, highest level of guest service, appropriate decision making, commitment to guest service and employee relations with performance reviews and progressive discipline.
• Understands financial responsibilities of outlet and operates to those standards.
• Assist with ordering, inventory, and scheduling as requested by GM.
• Other duties as assigned by management- (shoveling, patio cleaning, projects, open/closing cleaning, meetings, general computer work)

 

Qualifications:

 

• High School Diploma or Equivalent, Bachelor Degree preferred.

• Minimum of 3 years guest service, F&B experience with Starbucks experience preferred

• One season supervisory Experience in similar environment.

• Starbucks Barista certification. Advanced Store training preferred.

• Prior POS (Point of Service) experience preferred. MircoSoft Office.

• Fluent in English, written and spoken.

• Must provide own certified slip resistant shoes prior to first day of work. Strong communication skills with excellent guest interaction.

• Stratton and warren, and People Soft experence preferred.

 

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We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service, and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and vast options for adventure and exploring, you can join a community who loves where they live and love what they do. Keystone will be your home away from home, with its warmth, friendliness and unequaled eye for detail. Come join our team – where A Mountain of Possibilities awaits.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 120129