PRODUCT MANAGER

PRODUCT MANAGER

 

Prodigious manufacturing company is in search for the perfect person to join their outstanding customer service team in a role as Customer Service Supervisor. This company is an industry leader in manufacturing dental equipment, components and replacement parts. This candidate is responsible for maintaining customer satisfaction by supervising customer service staff in alignment with the sales and marketing objectives.

 

 

Job Duties and Responsibilities:

 

 

Product Planning and Management

 

• Prepare, facilitate and record all product related meetings
• Determine product specifications with assistance from Engineering
• Manage and communicate with cross functional teams ensuring the milestones of new products are being met.
• Assign and prioritize daily work among engineering team
• Define the long term strategy of the product
• Prepare product documents including Market Requirement Documents and product use cases to drive product activity
• Develop pricing strategies and product policies
• Determine product packaging solutions

Research and Analysis

 

• Research and analyze market conditions
• Identify key competitor and consumer trends
• Articulate market requirements and opportunities
• Identify opportunities for product innovation and product enhancements

Product Marketing

 

• Support sales and marketing with the necessary product knowledge and technical expertise
• Plan product launch
• Conduct product presentations
• Supply sales with latest research and marketing information
• Drive ongoing improvement in sales and profitability

Customer and End-User Support

 

• Manage product-related support, feedback and inquiries from users
• Co-ordinate market research to track customer and end-user feedback
• Monitor product inventory
• Use market feedback to inform product refinements and ongoing development

 

 

Skills and Abilities Requirements:

• Bachelor’s degree in marketing, project management or related experience preferred.
• Minimum two years’ experience in project management or sales/marketing
• Experience working in a manufacturing company and ERP system preferred
• Self-motivated multi-tasker with a proven track record of execution
• Fast learner with strong interpersonal relationship skills
• Excellent written and verbal communication skills
• Problem solving and decision making skills
• Highly-refined organizational and presentation skills
• Strong analytical skills
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to work independently as well as part of a team

 

Equipment Used:

 

• Personal computer
• Telephone system
• Fax machine

 

Work Schedule:

 

• Ability to work flexible hours, with additional time as needed.
• Less than 1% unplanned absenteeism is expected.

 

Compensation:

 

• DOE, salary range is 50 - 75k annually

 

 

Benefits of working with Express:

• Medical benefits
• 401K
• Safety incentives
• Training
• Scholarship opportunities

To be considered for this opportunity please call us today at 503-434-5128, email us at or apply online

 

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