Operations Analysis Manager - Full-time

The Sales Integrity Manager will supervise and coordinate a team of Sales Integrity Specialists responsible for statistical analysis of sales data, identification and communication of sales trends, and the evaluation and/or validation of Direct Sales Call Expectation violations. 

 Skills, Experience, and Requirements:

• Bachelor's degree from four year college or university; six plus years of experience; or equivalent combination of education and experience
• Ability to write reports, present information and respond to questions from managers/customers/general public
• Advanced computer and data entry skills including use of the web, Windows and Microsoft Office
• Ability to apply mathematical operations to frequency distribution, determination of test reliability/validity, variance, correlation, sampling, and factor analysis
• Ability to define problems, collect data, establish facts, and draw valid conclusions

Job Duties and Responsibilities:

• Collaborates with the Direct Sales management team to  enhance processes, systems, procedures, and methods to improve overall sales quality within Direct Sales
• Oversees the process of needs analysis in order to promote and refine effective operations within and between departments
• Prioritizes the work of others and assigns projects to Sales Integrity Specialists based on established goals
• Engages in the typical responsibilities of a manager requiring planning, evaluating, organizing, integrating and controlling;  is responsible for supervision of the group involving staffing, conducting performance appraisals, training and developing subordinates, promotions, salary increases, termination, and disciplinary action
• Other duties as required - This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position