Workforce Compliance Specialist -LOA - Full-time

Summary

Workforce Compliance Specialist- LOA

The Workforce Compliance Specialist – LOA will provide leave coordination services for associate leaves of absence under state and federal leave laws (including the federal Family & Medical Leave Act) and Company policy; and maintain, report on, and analyze leave related data. The Workforce Compliance Specialist – LOA shall execute his/her duties with integrity and attention to confidentiality and accuracy.

Advantage Sales and Marketing LLC dba Advantage Solutions is proud to be an Equal Opportunity Employer
Responsibilities

Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Workforce Compliance Specialist – LOA will provide leave coordination services for associate leaves of absence under state and federal leave laws (including the federal Family & Medical Leave Act) and Company policy; and maintain, report on, and analyze leave related data. The Workforce Compliance Specialist – LOA shall execute his/her duties with integrity and attention to confidentiality and accuracy.

Essential Job Duties and Responsibilities

Administer Leave of Absence (“LOA”) processes

• Oversee administration by the Company’s third-party leave administrator (“TPA”) of associate leaves of absence (under federal and state laws and Company policy, including but not limited to: FMLA, ADA, military, disability, Wellness, and workers compensation leaves) and coordinate with TPA as needed
• Perform leave administration activities to include but not limited to: preparing correspondence, data entry, management of return to work process, document review and analysis, file updates and maintenance, and document management

Communication and Process Coordination

• Communicate with and serve as liaison between and among the Company, associates, managers, and relevant third parties for LOA related matters
• Collaborate with the internal business partners (e.g., workplace accommodations, employee relations, workers compensation, benefits, talent acquisition, & legal teams) regarding LOA matters as needed
• Respond to leave policy-related questions
• Effectively document system and process changes with clarity, completeness, and specificity
• Assist in establishing/enhancing process automation and efficiency improvements

Data Integrity and Analytics

• Develop and prepare leave reports
• Prepare preliminary analysis of reports
• Conduct audits of LOA data and processes and implement follow-up, corrections or and/or enhancements as needed to further data and process integrity and compliance

Special Projects

• Participate in special projects and Associate Relations and Workforce Compliance cross-functional responsibilities as requested by supervisor or Division management
• Additional responsibilities as requested by supervisor or Division management

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

Travel and Driving are not essential duties or functions of this job

Minimum Qualifications

Education Level: (Required): Bachelor's Degree or equivalent experience



Field of Study/Area of Experience: Click here to enter text.

• 2 years of previous experience working with leave administration under the Family Medical Leave Act, California Family Rights Act and other state leave and disability programs
• 2 years of experience in a team-based environment in human resources

Skills, Knowledge and Abilities

Skills & Competencies

• Functional knowledge of HIPAA, FMLA, ADA, USERRA, STD, LTD, state leave laws and procedures
• Basic knowledge of medical terminology is helpful

• Keen attention to detail
• Excellent problem-solving skills
• Proven ability to quickly and accurately input, review, organize, and analyze data
• Excellent customer service and interpersonal skills with internal contacts at all levels of the organization as well as external contacts
• Strong verbal and written communication skills
• Able to handle sensitive issues in a highly confidential manner
• Demonstrated time management skills with the ability to manage multiple tasks and high volume of work
• Adaptability to changing demands, priorities, circumstances, and directions
• Ability to work independently, but also successful collaborating with team members
• Executes job duties with courtesy and sound business judgment
• Demonstrated commitment to meeting or exceeding customer expectations
• Receptive to constructive feedback
• Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others

Tools/Software

• Computer skills with a range of desktop applications
• Ability to analyze report data
• Intermediate Level Microsoft Office Applications with Word/Excel

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. A detailed Environmental and Physical Requirements document is available in the Total Rewards department.

Additional Information Regarding ASM Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. ASM shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Solutions. Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

Advantage Solutions is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, Advantage Solutions shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.