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Call Center Agent
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Virginia Beach and Surrounding Areas Virginia Beach, Virginia |
About this job
Call Center Agent Job Duty
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
- Work 9am to 6pm, Monday -- Friday.
Skills/Qualifications:
- Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking
- Track record of great attendance
- Clean background
- Great team player
- Previous call center experience a plus
Compensation:
- Paid Holiday/ vacation, Paid Trainng
- Health Insurance
- 401lk with company match
- Company profit sharing
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