Scheduling Specialist (Bilingual Spanish) - Full-time / Part-time

Our Client is looking to make an addition to their scheduling and registration call center team. They currently have 8 team members that float from fielding the inbound calls and receptionist duties across the variety of departments.

This is a healthcare network that services patients with a variety of languages. We have been requested to find a candidate that is Bi-lingual Spanish with experience scheduling in EPIC. Monday through Friday, 8:00am to 4:30pm.

Responsiblities Include:
Answer all incoming calls to Clinic.
Schedule patients' Medical, Dental, Behavioral Health and Optometry appointments by telephone and in person.
Coordinate with triage for walk-in patients.
Greet patients on arrival and notify providers via the scheduling system.
Monitor patients in waiting room to facilitate efficient patient flow.
Interview patients to obtain demographic information. (Registration)
Create patient accounts with accurate insurance information.
Verify and update patients' information.
Verify insurance coverage for each appointment.
Solicit financial information and determine eligibility for sliding scale Fee as necessary.
Arrange interpreter services for patients when scheduling appointments.
Provide interpreter services for patients (Bi-lingual Spanish/Hmong/Somali)
Provide HIPPA notice to patient and update in computer system.
Collect payments for co-pays and copy medical insurance cards.
Schedule transportation services for patients with scheduled appointments when applicable.
Call and remind patients of their Medical, Dental, Behavioral Health and Optometry appointments.
Call patients and reschedule appointments as needed.
Check cancellation line for cancellation of appointments and document.
Other duties as assigned

Qualifications:

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .