Dispatcher

Fresno client is looking for a Dispatcher!

Duties and Responsibilities

• Dispatchers need to keep track of the progress that drivers make along their routes
• They use large control boards in a company’s office to follow the route taken by the drivers
• They also check the drivers’ in and out time and transfer these records into a company’s files
• Besides dealing with drivers on a daily basis, they must also handle any request and complaint made by the customers
• Dispatchers work on a rotational basis, that includes night shifts also, and may have to work on weekends and holidays

Skills and Specifications

• Dispatchers need to have strong communication skills; they must give instructions clearly so that they are understood by the drivers
• They must be able to work under pressure
• As dispatchers receive a large number of calls and problems at the same time, they need to stay organized and prioritize the order of calls
• They also need to be adaptable to lengthy and strenuous working hours; dispatchers generally work a 40-hour week, and spend long periods sitting at their desk