Room Service Server (AM Shift) - Part-time

The Westin New Orleans Canal Place

Responsible for set-up, deliver and retrieve all food and beverage orders to guest rooms and hospitality suites while ensuring quality service, guest satisfaction.

Job Duties:

Set-up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies 

Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. 

Set-up and deliver all VIP amenities. 

Service all hospitality suites in accordance with BEO and established policy and procedures. 

Complete all shift sidework as outlined in the hotel's operating policies and procedures. 

Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.  Report all communications to immediate shift supervisor.

Perform all cash handling responsibilities in accordance with policies and procedures. 

Maintain all inventory of needed supplies.

Knowledge and Skills:

Education:Ability to read, write, and communicate in English.

Experience:One year of employment in a related field with this company or other organization(s) preferred but not necessary.

Skills and Abilities:English communication skills.  Hospitality skills.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.