Data Sales Manager

Responsibilities

This position is responsible for leading, managing and motivating a team of data professionals focused on driving regional data account penetration by leveraging products and services while collaborating cross-functionally on product launches and support for data customer base to meet and exceed defined sales, retention, quality and service objectives. Duties include developing tactical business plans and maintaining forecasts to achieve maximum results.  This position is quota bearing and responsible for assigned regional Data Sales including targeting and developing data opportunities.

Performance Management:
Responsible for driving team to achieving or exceed annual goals, metrics, and quotas for activated data lines, driving growth and promoting/selling data products and services including ODI, nPhase and converged services with VZB/VFG.  Responsible for ongoing cross channel data training and sales support to ensure effective demonstration and sales and of products and services.  Conducts sales meetings and executive briefings with potential and existing customers to establish strong working relationships and promote the quality of Verizon Wireless data products and services. Manages data presentations and summits.  Formulates data sales plan for assigned locations or markets.

Customer Retention: 
Ensure that customers and prospective customers are treated with the highest levels of courtesy and professionalism. Resolves customer issues in a timely and empathetic manner. Maintain and grow existing customer base and manage churn.

Market & Industry Knowledge:
Reviews and analyzes data sales results and market conditions to discover opportunities for growth. Develops strategies for channel leads to support growth opportunities for data products and services to grow market share and increase ARPU in vertical markets.
Remains current on all wireless products and services, industry and competitive trends, and reinforces findings with the team and Regional Director. 

Staffing / Employee Relations:
Prospect for new talent. Develop, train and coach sales team to produce desired high performance results.  Make decisions regarding hiring, promotion, and disciplinary actions.  Assess individuals and team performance and initiate developmental plans to narrow competency gaps.

 * All other duties as assigned.

 *This position is responsible for leading and managing various Data Team members including but not limited to Manager-Solutions Architects, Solutions Engineers, and Specialists

Qualifications

BA or BS degree in a technical/electrical/telecommunication field or VZW data sales experience.
 

- 2 to 5 years sales experience

-2 to 5 years experience in sales leadership/management

- Experience in conceptualization, definition and development of IT Architecture and or  

telecom based products and service

Previous Data Team SE or ASA preferred

Equal Employment Opportunity

We’re proud to be an equal opportunity employer – and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.  Different makes us better.