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in Hammond, IN

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About this job

Ethos Management - www.ethosmanagement.net

A Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter most to them.

As a Retail Consultant, you are a mobility expert who is responsible for connecting customers to the things that matter most in their lives. You are strengthening our fortune 100 clients and brand by delivering an unparalleled customer experience and outcome that transcends beyond the store visit. You stay current with the latest technologies and industry trends that enable you to provide a total sales solution to the customer. You are responsible for delivering key performance results in sales and customer satisfaction that are most important to our overall strategy and growth. You are driven to achieve by the happiness of each customer's experience, the success of your store team and the satisfaction that you are changing lives by connecting people to what they enjoy.

A Retail Consultant

-Provides a total sales solution to the customer regarding their technology needs that includes: selling the value for our clients devices, accessories and products, maximizing customer connections, saving the customer money, personalizing the customer experience, protecting their investment
-Delivers an outstanding store experience that improves customer loyalty and strengthens the Brand overall
-Meets or exceed key performance objectives that include sales and customer satisfaction goals
-Makes certain accurate customer account set-up so they are ready to use when leaving the store
-Identifies the right solutions to customer billing, technical and or account issues
-Completes all courses in your curriculum path with the required times frames
-Complies with all operational policies and procedures including the Sprint Code of Conduct


Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays.

Requirements

Job Requirements

Basic Qualifications

-High School diploma or equivalent
-Six months retail sales or related experience




Preferred Qualifications

Be the Connection

The Retail Sales team is the heart and soul of our company, connecting people with what matters every day. Our relentless innovation in cutting-edge technology, providing value and outstanding customer experience are all in service of our core belief: that connecting should be simple, rewarding and even fun.