Retail Marketing Customer Service Representatives - Full-time

If you are passionate about providing an outstanding and personalized customer service experience and want to work in an open, fun, warm and thriving environment, we want to talk to you!

Legendary Management, Inc. is currently seeking talented individuals with prior experience in a customer service setting.

Legendary Management, Inc. is expanding and looking for individuals to help innovate and grow our clients' presence within new market segments!

Our successful Customer Service Representatives are quick learners, share a passion for problem solving, can multi-task, are adaptable, flexible, tech savvy, and have willingness and desire to assist customers.

Job Summary:

• Deliver world class customer service and build customer satisfaction and loyalty by troubleshooting all customer inquiries regarding products and services on a face-to-face basis
• Make the best use of all resources, tools, and technology to troubleshoot and resolve customer service issues
• Complete ongoing training to stay abreast of product, service and policy changes
• Provide effective and timely resolution of a range of customer inquires

Qualifications:

• Education and/or formal training:
• High school diploma or GED equivalent.
• Excellent interpersonal skills
• Ability to identify and meet customer's needs and requirements
• Exceptional customer service skills
• Punctual, regular, and consistent attendance is required
• Local candiadtes for immediate consideration

Knowledge, skills and abilities:

• Excellent verbal and written communication skills
• Must be self-motivated with a demonstrated ability to work independently in a fast paced environment
• Ability to establish and maintain effective relationships with customers
• Strong team and interpersonal relationship skills conducive to team development
• Ability to work independently, make judgment decisions and demonstrate consistent follow through
• Creates and maintains customer loyalty by serving customers above and beyond their expectations
• Exercises good judgment in decision-making in order to routinely deliver exceptional customer support at all times