Manager, Retirement Benefits - Americas

Description:

The Manager of Retirement Benefits will manage the administration and monitoring of all Retirement plans for the Americas. The Team Member will communicate and manage the activities of a full range of external service providers such as, benefit plan consultants, legal advisors and administrators regarding retirement plan policies and procedures.  The Manager of Retirement Benefits will coordinate and manage activities across internal teams such as, Finance, Payroll, HRIS, Communication, and Legal.

 

What will it be like to work for this Hilton Worldwide Brand?

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton Worldwide is dedicated to continuing its tradition of providing exceptional guest experiences across its thirteen global brands, which include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, Canopy by Hilton, Curio A Collection by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors.

If you appreciate the impact global travel can have on the world and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Hilton Worldwide Team Member.

What will I be doing?

The Manager of Retirement Benefits will provide recommendations with regard to streamlining and increasing return on investment in employee benefits.  The Team Member will participate in the research, analysis, development, revision and implementation of retirement benefit programs that are designed to maintain the objectives and competitive position in the marketplace.  The Manager of Retirement Benefits will assist in the development of communications and tools to support our Team Members.

 

Other key priorities are listed below\:

• Oversee the administration of the retirement plans throughout the Americas
• Oversee RFP processes for new vendors
• Support the corporation and plans in class-action lawsuits
• Research and help to identify benefit best practices for the retirement benefits team and report findings and conclusions to upper management
• Manage the objectives for the retirement benefits team and determine how those objectives are going to be accomplished
• Establish priorities and assign work to appropriate internal and external teams to ensure optimal allocation of resources
• Work with key stakeholders and departments, structuring the resources and activities of the department and project so objectives are accomplished
• Disseminate, organize and communicate regarding assignments and projects within the department and project team
• Evaluate and streamline business processes and implement improvements to maximize efficiency and effectiveness within the department
• Organize, coordinate, research and oversee client projects
• Support the timely documentation and completion of all appeals and claims
• Review and support plan financial statements, government filings and statistical reports
• Oversee the process of updating Summary Plan Descriptions, plan documents and booklets, benefit communications and other client-related information
• Manage the work associated with data requests for advisors and auditors
• Research, monitor and assist in implementing regulatory and legislative changes in administrative services, including annual PBGC, DOL, and IRS
• Compile data and provide analysis and recommendations to management
• Oversee the process to handle inquiries related to participant loans, distributions, terminations, rehires and new hires
• Review and update exception reports
• Manage department involvement in required plan non-discrimination testing
• Implement and manage departmental processes and procedures to ensure the strategies and directives of the department are carried out and in accordance with department and company objectives
• Communicate important and necessary information to key stakeholders via memos, reports and phone calls
• Manage third party relationships; monitor the quality and cost of services
• Leverage effective partnerships with service providers, and internal constituents
• Inform upper management of progress and advise them on key issues to help the decision making process
• Provide direction and leadership to direct report(s) within the retirement benefit function
• Work with direct report(s) to help set goals to assist in accomplishing department initiatives
• Collaborate with HR on the recruiting, selecting, hiring, training, and developing of direct report(s)
• Conduct periodic calls and meetings with vendors
• Oversee proper controls to ensure that retirement benefits programs are being administered per the standards
• Oversee and evaluate systems to ensure the retirement programs are effectively meeting objectives
• Own and manage the retirement benefits processes and procedures for the retirement programs in the Americas
• Ensure the business plan is being followed and goals are being achieved and provide feedback accordingly
• Operate within established budgetary parameters and assist with financial activities as needed
• Manage the participant escalation process
• Detailed oriented, analytical with strong problem solving, managerial and interpersonal skills
• Excellent communication, time management and organizational skills with ability to multi-task in a fast paced environment
• Ability to work with all levels and professionals and be a team player
• Strong problem solving skills, including the ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems; ability to help develop problem solving skills among direct reports and other Team Members as appropriate
• Effective communication skills, with the ability to clearly and concisely express ideas both verbally and in writing
• Excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others
• Ability to collaborate with others and act in an objective manner in order to effectively solve problems and stay on track towards accomplishing organizational goals
• Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
• Absolute discretion and confidentiality regarding sensitive information
• Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities in accordance with core strategic goals
• Ability to quickly learn new programs and train staff

Qualification:

What are we looking for?

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. To fulfill this role successfully, you must possess the following minimum qualifications and experience\:

• BA/BS Bachelors Degree
• A minimum five (5) years of experience working with retirement benefits (both DB and DC) and applicable laws within a large complex company
• a minimum of five (5) years of professional experience
• Proficiency in Microsoft Office applications (Outlook, Excel, Word, PowerPoint) and proficiency in PeopleSoft HR and PeopleSoft financials
• Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met
• Ability to analyze benefits data (financial, statistical and/or performance)
• Knowledge of business mathematics, including the ability to calculate percentage changes, averages and weighted averages
• Working knowledge of Microsoft Excel, including the ability to understand and manipulate basic spreadsheets

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions\:

• MA/MS Masters Degree
• A minimum of eight (8) years of experience managing benefit programs, including international experience, in a multi-site, multi-business line organization
• Non-qualified Plan experience
• Benefits certifications (CEBS or CBP)
• Project management certification
• Plan design, administration, RFP and vendor selection experience

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.