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in New York, NY

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Hours Full-time, Part-time
Location New York, NY
New York, New York

About this job

LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?
A job with AT&T as a Account Representative Bilingual - Persian (Farsi) can provide you with exactly that!

In addition to an hourly salary of $10.00 to $16.80 (based on your experience and education), our Account Representatives can also earn approximately $448.00 or more per week in incentives just by exceeding sales objectives.

Current Account Representative schedules are Monday through Friday, no weekends. Center hours are M-F 10AM to 8PM.

Your employment with AT&T includes an outstanding training curriculum and a wide range of future career possibilities with unlimited and varied advancement opportunities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Leveraged Account Representatives receive a competitive base pay with extraordinary incentive pay based on actual performance results.
What you'll do as an Account Representative:
  • Utilize proven sales and service techniques to build customer relationships, enhance the customer’s buying experience, retain customers, and exceed customer care commitments
  • Provide world-class service by delivering an effortless customer experience
  • Interact proficiently with a variety of online systems to problem solve, identify sales and retention opportunities, and present an all-inclusive solution that meets the customer’s needs
  • Opportunity to consistently meet or exceed sales quotas and service objectives in a fast-paced call center environment

Start here, go anywhere! Hear from call center employees who advanced to other career opportunities within our company:


Our Account Representatives must be able to:
  • Satisfactorily complete on-the-job and/or classroom training
  • Must be able to communicate effectively with customers in Persian (Farsi) and English
  • Effectively use multiple systems to identify and communicate products that meet the customer’s needs, and resolve the customer’s problem in a productive manner
  • Work day, evening, holiday, night, weekend and/or split shifts if required
  • Satisfactory results from a background/employment history investigation and drug screening
  • Qualify on pre-employment screening
  • Operate a computer and have basic keyboarding skills
Call Center Audition (CC Audition)
Customer Service Assessment (CSA) Core/Service & Sales
OPI (Oral Proficiency Interview) - Persian (Farsi)
Test study guides can be found at: