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Customer Service - Care Coordination Specialist - Full-time
| Hours | Full-time |
|---|---|
| Location | 60 Hickory Drive Waltham, Massachusetts |
About this job
Minimum Qualifications:
- College graduate or 2-3 years of experience in a high volume time constrained environment.
- Proven ability to multi task and manage complex caseloads.
- Ability to negotiate pricing.
- Excellent communication skills, including the ability to respond and resolve customer concerns.
- Detail oriented.
- Strong ability to work independently and prioritize.
- Team oriented.
- Proficient with computer applications such as MS Office, email, desktop faxing and other office procedures.
Preferred Qualifications:
- Prior experience in a job where coordination of activities was a primary function.
- Experience in long term care insurance or any claims related insurance function.
About Us: An established company with an entrepreneurial spirit, CareScout is a healthcare information and services division of Genworth Financial and is based in Waltham, MA. CareScout connects people nationwide to the most appropriate senior care providers at preferred rates. Core clients include: large insurance carriers, liability underwriters, employee benefits companies and families.
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