BB - Membership Counselor - Full-time / Part-time

The Membership Counselor is responsible for new sales in the club. This includes generating leads, making new membership sales, upgrading memberships of existing members, integrating new members, following up on leads, assisting with club promotions, and helping to promote activities within the club. The MC is also responsible for assisting the members so that the level of member satisfaction, referrals and retention will increase.Duties include but are not limited to:1. Making new sales.2. Being informed of current sales campaigns and presenting them to prospects.3. Being knowledgeable of all club activities.4. Greeting all guests entering the club and touring them.5. Handling Telephone Inquiries, and converting 75% or more into appointments.6. Making a minimum of 50 phone contacts per day.7. Completing daily worksheets and submitting them to the Sales Manager at the end of every shift.8. Encouraging new member participation by calling them three times (motivational phone calls) in their first 30 days of membership.9. Maintaining the proper paperwork necessary to complete membership sales and follow-up with prospects.10. Obtaining referrals from members.11. Performing 3 to 5 hours of community outreach per week.12. Acting as the M.O.D. (Manager on Duty) when scheduled, including using the M.O.D. Building Inspection Report.