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in Littleton, CO

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About this job

Job Responsibilities :
Drive results through people and lead the Sales Associates as well as Cashiers. Constantly observing and coaching the sales associates to create an excellent customer experience and instill a selling culture within the store. Handle all customer related issues that a Lead, Sales Associate, or Cashier cannot. Be the next step in escalation before a Sales Manager or Store Manager. Open and close the store when needed which includes counting the register drawers and setting up for the new day.

Specific Duties:
As a RETAIL COORDINATOR, you will be a key member of the retail leadership team and will lead a team of retail staff members to increase sales by focusing on the Key Performance Indicators (KPI’s) while maximizing store and department efficiency and effectiveness.

Specific responsibilities include:
• Operate as a front line manager focused on executing store functions through staff members.
• Have a daily knowledge of where the store is on KPI’s (Average Order size, Conversion Rate, Daily/ weekly Sales Goals).
• Help coach and train a capable and talented team of Sales Associates and ensure development of the overall store team.
• Assisting with general supervision in accordance with company policies and procedures including opening and closing the store and front end coverage as assigned.
• Complying with cash office procedures and preparing deposits
• Supporting company standards of selling and customer service while leading by example.
• Maximize schedule effectiveness and increase team productivity
• Develop top performers and consistently evaluate performance, providing coaching and direct feedback.
• Assist in the implementation of merchandise presentation standards and signage throughout the store to meet company standards and maximize profits.
• Adjust priorities and manage time wisely in a fast-paced environment.
• Communicate in a clear, concise manner and listen attentively to others.

Job Requirements:
• Must be able to be on your feet for long periods of time and be able to lift up to 35 lbs. • 1-2 years of supervisory work experience in a service industry, preferably in a retail environment
• Demonstrated dynamic leadership skills with the ability to lead, motivate and develop future leaders
• Excellent problem-solving ability and good attention to detail
• Excellent customer service skills and interpersonal/communication skills
• Desire to advance within Sierra Trading Post and be an active participant in your own development
• Proven organizational, time management, and planning skills
• Communicate in a clear, concise manner and listen attentively to others.
• Flexible availability, including nights, weekends, and holidays