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About this job

What's cool about this job:

Our Sales Specialists will serve on a team whose job is to help REI, the nation’s largest consumer co-op, engage with all of its audiences. REI’s Sales Specialists contribute to the success of REI by maintaining a working knowledge of REI products and services and using this knowledge to sell products, services, and memberships to our customers. The position helps to maintain the store visual standards and assists in keeping the floor stocked with merchandise. REI employees pride themselves on living the REI values: balance, authenticity, quality, service, respect, integrity. Sound interesting? Keep reading to learn more about this position and life at REI. 

  • Provides customer service to REI members and guests.
  • Sells REI products, co-op memberships and services.
  • Continually expands knowledge of REI products and services
  • Helps to maintain visual standards and cleanliness within department
  • Stocks product from truck/warehouse to sales floor
  • Communicates and cooperates with other staff and management team

Bring your passion and expertise:

Do you aspire to adventure? Do you thrive in the outdoors and want to help others do the same? Bring your passion to REI and help fulfill our mission to educate, inspire and outfit our customers for a lifetime of outdoor adventure and stewardship! Here are some qualities we look for in our Sales Specialists:

  • Previous retail sales and customer services experience (preferred)
  • Effective communication skills
  • Meet availability requirements including some nights and weekends
  • Knowledgeable of outdoor activities in assigned department.
  • Completion of the REI Sales and Service Training and Membership Training prior to working on sales floor
  • Availability to work a flexible schedule based on business needs, including evenings and weekends

Why you'll love it here:

RealAliveConnected. These are a few words that describe life at REI. Whether it’s in our careers or in the great outdoors, we aspire to adventure in all ways! At REI we value our customers; we work hard to earn our reputation for quality and integrity every day. Our commitment remains the same as when we started out in 1938: to inspire, educate and outfit for a lifetime of outdoor adventure. Join a passionate community of people who believe in one simple truth: an outdoor life is a life well-lived. Get ready to harness your creativity, customer focus and enthusiasm for living life outdoors—we can’t wait to meet you!

Oh yeah, did we mention perks? At REI, we understand that benefits matter – we offer a competitive benefit package for all employees which includes: 

  • A workplace built on respect, integrity, and balance 
  • Healthcare coverage for full-time employees
  • A competitive bonus/ incentive program 
  • REI Retirement Plan 
  • Generous gear and merchandise discount 
  • Paid time off 
  • Professional growth and development opportunities 

REI is proud to be an Equal Opportunity Employer