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in Allentown, PA
Wellness Secretary - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | 430 Krocks Road Allentown, Pennsylvania |
About this job
Position Summary: Welcome visitors and answer incoming calls in a warm, pleasant, and professional manner. Maintain a clean and neat reception area, handle specific resident services and seek administrative support as needed.
Routine Functions of the Positions:
- Provide a welcoming environment for residents, coworkers, and all visitors to the facility
- Possess and maintain knowledge of the facility, benefits, services provided, the customers, and employees.
- Greet visitors courteously and direct them to the appropriate area or personnel and answer routine questions.
- Operate paging/telephone system as required.
- Answer incoming calls, both internally and externally, in a warm, pleasant, and professional manner
- Take detailed messages when appropriate and ensure that messages are relayed promptly to the intended person.
- Ensure that the reception areas are clean, neat, and inviting
- Prepare outgoing facility mail for pickup
- Opens, stamps, sorts and distributes incoming mail for departments
- Maintain current listing of residents and coworkers
- Reports equipment malfunctions as soon as possible to appropriate personnel
- Maintains the maintenance book for repairs to facility
- Sells meal tickets to coworkers and reconcile the funds
- Organizes the necessary information packets for applicants and new coworkers
- Performs clerical functions associated with resident admission, discharges, and readmission
- Responsible for typing, copying, faxing for all departments are requested
Critical Success Factors
- Exhibits a positive customer service attitude which includes respect, friendliness and willing ness to assist others, and a consistent completion of job duties
- Engages in good grooming habits and professional conduct toward residents, families, and coworkers
- Displays personal initiative to complete work without constant supervision, by reliable attendance and by taking responsibility to address work related problems with the proper individuals
- Communication skills that include careful listening, thoughtful responses, and accurate reporting to appropriate people
- Commitment to confidentiality that pertains to both resident and coworker information
- Demonstrates skill in judging the importance and urgency of events
- Displays skills in operating and using office equipment, such as copier, fax machine, postage meter, etc.
Physical Job Requirements
In a typical eight-hour day, the coworker will
- Stand/walk up to two hours
- Sit up to eight hours a day
- Frequently support up to 30 pounds
- Frequently lift/carry up to 50 pounds
- Frequently kneel, bend, and reach
Requirements
8:30 - 5:00 Monday - Friday
Job Benefits
Some of the benefits you can take advantage of as a co-worker at Country Meadows include:
- Paid Time Off (PTO)
- Employer Contributed Family Health Insurance
- FREE Dental
- Vision Insurance
- Employer Paid Life Insurance
- Limited Medical Plan
- Short Term Major Medical Plan
- Employer Matched 401(k) Retirement Plan
- Paid Holidays
- Birthday as a Holiday
- Tuition Scholarship
- Country Meadows Foundation
- Recruitment Award
- Bereavement Leave
- Jury Duty Pay
- Paid Short Term Disability
- Employee Assistance Program (EAP)
- Wellness Coaches
- $2 Meal Plan
- Cash Bonus Programs