Collections Specialist

Req ID: 59945

BASIC PURPOSE:

The candidate will be responsible for collection calls, account reconciliation, store support and/or correspondence in a customer service oriented environment. Will be also be responsible for providing customer service regarding collection issues, resolving client discrepancies, and short payments. Responsible for monitoring and maintaining assigned accounts.

MAJOR RESPONSIBILITIES:

•  Work with the Collections lead in order to maintain high percentage of collections
• Correspond with identified fleets in collection to resolve in a timely fashion
•  Daily, weekly, monthly tracking and reporting of resolved and outstanding funds
• Other related duties assigned as needed

EDUCATION AND EXPERIENCE:

• Education:
  • HS Diploma or equivalent required
  • Some college a plus

• Experience:
  • 2 years of Corporate Collection experience
  • Credit/Fleet Card experience a plus
  • Customer Service experience a plus
  • A/R knowledge a plus

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Knowledge of Billing and Collections procedures
  • Excellent oral and verbal communication skills
  • Ability to Prioritize and Multitask
  • Strong attention to detail
  • Team Player
  • Working knowledge of Microsoft Office

• Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping.
  • Occasional lifting up to 25 pounds.
  • Manual dexterity sufficient to operate a computer keyboard and calculator.
  • Requires normal range of hearing and vision.

#CB

Job Function(s): Accounting and Finance; Administrative; Collections

Founded in 1964 by Tom Love, Love's Family of Companies is headquartered in Oklahoma City, Oklahoma, and remains entirely family owned and operated. With more than 300 locations in 40 states, Love's approximate growth rate is 20 stores per year. Love's has consistently ranked in the top 10 on Forbes' Magazine's annual listing of America's largest privately held companies. From the first filling station in Watonga, Oklahoma, the Love's commitment has remained the same: "Clean Places, Friendly Faces."