Cafe Server - Full-time / Part-time

Ensures Customers have an unparalleled experience by providing fast, friendly service and being attentive to Customer needs.

Essential Duties & Responsibilities

• Greets Customers in a friendly and timely manner when arriving and when leaving.
• Greets newly seated Customers’ in a friendly and timely manner.
• Accurately takes Customers food and drink orders.
• Deliver an unparalleled Customer experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Creates a warm, fun atmosphere for Customers and Team Members.
• Adheres to company’s sanitation procedures.
• Ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change.
• Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
• Ensures food is properly garnished and delivered to tables.
• Works quickly and efficiently.
• Assists in party set up and breakdown. Busses and resets tables as needed.
• Assists other Team Members as needed or as business dictates.
• Ensures ongoing Customer satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to Customer needs in a timely manner.
• Keeps station clean, sets up and takes down station tables appropriately.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.
• Dressed in proper dress code requirements, looking neat, clean and professional at all times.

Education and Experience

• High school diploma or GED preferred
• Previous restaurant server experience preferred

Knowledge, Skills, and Abilities

• Ability to maintain favorable working relationships with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity, efficiency and effectiveness.
• Must be skilled in effectively communicating.
• Ability to operate small kitchen appliances, make change, accurately conduct credit card transactions, and account of all monies at the end of each shift.
• Must be able to read and communicate in English.
• Effective listening skills to hear Customers’ orders and needs, and then communicate with Customers verbally and with other Team Members.

Work Environment/Physical Demands

• The potential for prolonged standing, walking, squatting and/or bending.
• The ability to lift up to 50 lbs.
• Occasional high stress when dealing with customers/staff.
• Occasional exposure to kitchen heat and refrigeration.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.