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Web Chat Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 867 SR 28 Milford, Ohio |
About this job
The Web Chat Representative is a part time, work from home, position. Candidates will be expected to work well independently and must have the motivation, passion, and integrity to join our Live Chat Team. Ideal candidates will have enthusiasm for customer service and be able to thrive in an environment that is fast paced and constantly changing. Our live chat portal is designed to help customers via live chat as they browse our website.
Qualifications:
● Must possess general internet, web browsing, and email knowledge
● Communication skills including spelling, grammar, punctuation, etc.
● Ability to multi-task, able to handle 5-6 chats at a time
● Ability to work independently and with urgency
● Basic customer service skills: active listening, conflict resolution, problem solving, and professionalism.
● Proficient typing skills 30+ WPM
● Must be comfortable working on a computer
● High school graduate or equivalent
● Satisfactory work record and attendance
● Must be dependable, reliable, and mature enough to handle all types of conversations via chat in a responsible and professional manner.
● Must be able 6 days a week
Qualifications:
● Must possess general internet, web browsing, and email knowledge
● Communication skills including spelling, grammar, punctuation, etc.
● Ability to multi-task, able to handle 5-6 chats at a time
● Ability to work independently and with urgency
● Basic customer service skills: active listening, conflict resolution, problem solving, and professionalism.
● Proficient typing skills 30+ WPM
● Must be comfortable working on a computer
● High school graduate or equivalent
● Satisfactory work record and attendance
● Must be dependable, reliable, and mature enough to handle all types of conversations via chat in a responsible and professional manner.
● Must be able 6 days a week
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