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Part Time Title Clerk I (SSC) - Part-time
•30 days ago
| Hours | Part-time |
|---|---|
| Location | Manheim, PA Manheim, Pennsylvania |
About this job
Description
Process titles for vehicles sold through auction to include data verification and review for compliance with applicable title regulations.
Key Responsibilities
- Review vehicle titles for accuracy and completeness to include VIN, odometer reading and release of liens
- Verify acceptance of title in state for which it is filed
- Confirm negotiability of title document and report any title discrepancies
- Interact with customers, dealers and representatives of regulatory agencies in resolution of title issues
- Coordinate price adjustment between buyer and seller if required
- Maintain current knowledge of DMV regulations regarding vehicle titles for each state in which vehicles are processed
- Pay drafts for incoming titles on bank payable draft lists
- Perform other job related duties as directed by supervisor
Change & Innovation
- Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes
- Draws from a variety of sources and experiences to identify alternative solutions
- Adapts in the face of ambiguity or uncertainty
- Embraces changes affecting one's area
Customer Focus
- Focuses on customer needs and preferences in delivering work product
- Delivers impactful, timely solutions that are meaningful to the customer
- Follows up with customers to ensure problems are solved
- Shares information and explains procedures in a way that is easy for others to understand
- Adapts personal style and approach to quickly establish rapport and maintains professional demeanor in all customer situations
Collaboration
- Demonstrates "we versus me"Â thinking
- Willingly provides assistance and support to others
- Works cooperatively with people from diverse backgrounds
- Addresses and resolves conflict directly and constructively
- Builds a relationship network within and across departments
Drives Results
- Plans appropriately for daily work and projects
- Delivers consistently strong performance that co-workers can rely upon
- Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken
- Recognizes when to escalate a problem to the next level and when to handle it individually
- Negotiates/re-negotiates priorities and competing demands for one's time
- Maintains a proper pace
Effective Communication
- Provides clear and thorough information to others (e.g., verbal, written, email, presentations, meetings)
- Listens actively and carefully to others' opinions and ideas
- Shares viewpoints openly and directly with others
- Shares timely information with relevant parties
Develops Self and Others
- Seeks opportunities to acquire new knowledge and skills
- Shares own experience and expertise with others
- Accepts feedback openly, without becoming defensive
Qualifications
Education & Specialized Knowledge
- High School Diploma or equivalent
- Working of title processing and applicable state regulations regarding vehicle titles
- Skill in problem solving and communications
- Basic computer usage skills
- Experience 2 or more years in auction or automobile sales support or work within state department of motor vehicles
Organization:Cox Automotive
Primary Location:US-PA-Manheim-1190 Lancaster Rd
Employee Status:Regular
Job Level:Individual Contributor
Shift:Day Job-approx 20hrs/wk
Travel:No
Schedule:Part-time
Unposting Date:Ongoing
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