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in Hayward, CA

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Hours Part-time
Location Hayward, CA
Hayward, California

About this job

Description
Job Description:
Auto Auction Operations Coordinator Description at Cox Automotive.This position is responsible for providing customer service, assisting with ensuring vehicles are receiving requested services, and supporting other lot logistic functions.
Job Responsibilities:
  • Perform basic data entry into the AS 400 computer system as needed.
  • Maintain constant communication with commercial accounts department, customer support team, quadrant and account coordinators, supervisors, and other auction personnel to ensure effective coordination of lot operations activities.
  • Answer phones, provide support to lot operations employees, and provide excellent customer support.
  • Respond to customer requests for assistance and ensure timely resolution.
  • Support manager in the coordination of departmental scheduling, working with temporary agencies, serving as point of contact and recording employee absences, etc.
  • Process all lot operations department paperwork. Forward all invoices and items to be posted to the appropriate areas in a timely manner.
  • Assist in the coordination of sale day line-up and execution of sale day activities (i.e., drive, assist customers in locating vehicles, etc.).
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by management.
Qualifications
  • High School Diploma or equivalent preferred.
  • 1 "“ 3 years customer service experience required. Previous clerical or administrative experience preferred.
  • Effective communication skills required.
  • Good problem-solving and organizational skills required.
  • Ability to operate general office equipment (i.e., copier, fax machine, etc.).
  • Good computer software skills required.
  • Ability to sit or stand for prolonged periods of time.
  • Ability to perform repetitive data entry tasks; manual dexterity.
  • Vision abilities required include close, distance and depth perception.
Cox Automotive is a leader in vehicle remarketing services, digital marketing and software solutions for automotive dealers, manufacturers and consumers. Cox Automotive includes AutoTrader.com, Kelley Blue Book, Manheim and a host of other global businesses and brands. Headquartered in Atlanta, Cox Automotive employs nearly 24,000 employees in over 150 locations worldwide. We partner with more than 40,000 dealers and touch more than 67 percent of all car buyers in the U.S. with the most recognized brands in the industry. We unite more than 20 brands in this space, providing an end-to-end solution to transform the way the world buys, sells and owns cars.
Organization:Cox Automotive
Primary Location:US-CA-Hayward-29900 Auction Ct
Employee Status:Regular
Job Level:Individual Contributor
Shift:Day Job-
Travel:No
Schedule:Part-time
Unposting Date:Ongoing